How to Perform a NextSeq 500/550 Power Cycle
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NextSeq 500/550 Power Cycle Instructions
From the instrument home screen, select Manage Instrument.
Select System Shut down Options.
Select Shut Down (this will shut down software and turn off instrument power).
Wait two minutes before turning on the instrument from the button in front.
Wait for software initialization back to the Home Screen.
For NextSeq Control Software (NCS) 4.0/Windows 10 there other options available if the Control Software is not accessible:
Within Windows, use the Start > Illumina > NextSeq Shut down option. This will mimic shutting down through the Control Software and is the best alternate recommendation.
Open the Windows command prompt and use the shutdown /s command.
If this option is used, toggle the switch on the back of the instrument and wait 2 minutes before powering back up.
Note: If the NextSeq Control Software or the Windows OS is frozen/nonresponsive and there are no available options to shut down, hold the front power button down for 10-20 seconds to turn off the instrument. Toggle the power switch on the back of the instrument and wait 2 minutes before powering the instrument back on.
For any feedback or questions regarding this article (Illumina Knowledge Article #1972), contact Illumina Technical Support .