# Troubleshooting "Unsuccessfully attempted to launch module type" error with LRMv3 on MiSeq
The Local Run Manager (LRM) software is an integrated solution for recording samples for a run, specifying run parameters, monitoring status, analyzing sequencing data, and viewing results. LRM provides a run setup interface specific to the selected analysis module.
Users running LRM version 3 (LRM v3) may encounter an error when importing sample sheet previously generated in LRM while setting up a run in Sample Sheet Mode as follows.
* Error message: ‘Unsuccessfully attempted to launch module type GenerateFastQWorkflow’
* Error may include any/all the v3 LRM Modules: includes GenerateFASTQ 3.0.1, LibraryQC v2.1.0, Resequencing v3.0.1, DNA Amplicon v3.0.0 and other modules.
This issue may be a transient communication error that may be resolved by a power cycle of the instrument.
* For further information, search for Knowledge Base articles **How to shut down or power cycle the MiSeq** and **How To Power Cycle the MiSeq Video**.
If issues persist, uninstall the module indicated by the error and then re-install it. Then, import the sample sheet again via MiSeq Control Software (MCS).
**How to install modules:**\
LRM modules are easily installed. When installing a module, use a Windows User Account with admin privileges (required). By default, this is .\sbsadmin.
**Follow steps below to install LRM modules:**
1. Download the module installer to the C:\Illumina folder.
2. Extract (unzip) the installer and double click the .msi file to begin the installation.
* Select **Yes** to grant permission if prompted by Windows 10 to run installer.
* If an error notification pops up regarding "insufficient privileges" while attempting to launch the installer, the 'Software Restriction Policy' (SRP) may need to be disabled prior to installation.
* To disable the SRP:\
1\. Confirm that a sequencing run is not in progress because this process can interrupt the run.\
2\. Open a Windows File Explorer and navigate to the C:\Illumina\Security folder.\
3\. Double-click **Disable.reg** and acknowledge the prompts.\
4\. Launch the installer.\
5\. Once the software has successfully been installed, reenable the SRP by double-clicking **Enable.reg** and acknowledging the prompts.
3. Select **Next** to continue the installation.\
4. Select **Next** if user management is turned off, or provide the LRM admin account login.
* The default LRM admin login account is “admin”, and the default password is “password”. However, users are required to change password at first log in.
* Contact [Illumina Technical Support](https://www.illumina.com/company/contact-us.html#/) for assistance setting up LRM user accounts, if needed.
5. Installation will continue and takes a couple minutes to complete.\
6. Select **Finish** to finalize installation.\
* If a newly installed module does not appear, force refresh Chromium by selecting Ctrl+Shift+R.
* For more detailed LRM operation or user settings, reference the [Local Run Manager Software Guide](https://support.illumina.com/sequencing/sequencing_software/local-run-manager/documentation.html).
Contact [Illumina Technical Support](https://www.illumina.com/company/contact-us.html#/) if further assistance is required.
\
\
\
| |
| :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| *For any feedback or questions regarding this article (Illumina Knowledge Article #3872), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000003872%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://knowledge.illumina.com/instrumentation/miseq/instrumentation-miseq-troubleshooting-list/000003872.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.