Troubleshooting "Additional instrument configuration is required" Issues on the MiSeq i100 Series

Background

The MiSeq i100 Series instrument requires that an External Storage location is configured, and that at least one default output folder is selected for that External Storage location.

If a default output folder is not configured, the following error presents when running the Export Logs workflow or setting up a sequencing run:

Additional instrument configuration is required. External Storage folder is required to export logs.

To resolve this issue, please see the following Actions.

Resolution Actions

1. Log into the MiSeq i100 Series Control Software using an Administrator account.

2. Select the dropdown menu in the top-left corner, then select Settings and then External Storage.

3. From the External Storage user interface (UI), select the Add folders button under the Default folder header, then select Add folder in the Data storage folders UI.

4. Use the Server Location dropdown menu to select the intended configured External Storage location.

5. Once the list of Available folders on the storage populates, select the intended output folder on the External Storage location to serve as the default output folder.

   1. Optional: Add a nickname for the folder if desired.

6. Select Save in the bottom right corner, then select Save on the Data storage folders UI.

For any feedback or questions regarding this article (Illumina Knowledge Article #9305), contact Illumina Technical Support [e-mail].