# Troubleshooting

Software > On Premises Software > Troubleshooting

* [BCL Convert software output files](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000005979.md)
* [Cannot specify ' with failed reads' with cbcl input data." error in bcl2fastq2](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003571.md)
* [Considerations when using DRAGEN TruSight Oncology 500 Solid v2.1 Sample Sheet](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007419.md)
* [DRAGEN TSO500 ctDNA v2.1.1 install fails or breaks existing DRAGEN TSO500 installation](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008609.md)
* [DRAGEN installation failed due to lack of disk space in root volume](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008926.md)
* [DRAGEN license information and installation](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003834.md)
* [Download links for DRAGEN Reference genome FASTA files](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007409.md)
* [Guidance regarding light seen from the DRAGEN v4 power supply when an unstable power cord is used](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000009610.md)
* [How to demultiplex an incomplete run using bcl2fastq2 and BCL Convert](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003577.md)
* [How to troubleshoot barcode collision and not enough hamming distance errors when demultiplexing runs with BCL Convert and bcl2fastq2](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000002326.md)


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