> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list.md).

# FAQ

Software > On Premises Software > FAQ

* [Can a 10 Gbps connection support data analysis between the DRAGEN server and storage server?](/software/on-premises-software/software-on-premises-software-faq-list/000006042.md)
* [How to avoid Ns in small RNA reads or short reads after running bcl2fastq2?](/software/on-premises-software/software-on-premises-software-faq-list/000003147.md)
* [How to calculate the DRAGEN license quota](/software/on-premises-software/software-on-premises-software-faq-list/000005077.md)
* [How to cold boot or power cycle a DRAGEN server?](/software/on-premises-software/software-on-premises-software-faq-list/000005673.md)
* [How to find the FPGA serial number on a DRAGEN server?](/software/on-premises-software/software-on-premises-software-faq-list/000009166.md)
* [How to generate FASTQs for a run without specifying indexes using BCL Convert](/software/on-premises-software/software-on-premises-software-faq-list/000007493.md)
* [How to output both gVCF and VCF in a single DRAGEN run?](/software/on-premises-software/software-on-premises-software-faq-list/000007869.md)
* [How to use a custom cross contamination VCF file with DRAGEN](/software/on-premises-software/software-on-premises-software-faq-list/000007495.md)
* [Visualizing the DRAGEN Evidence BAM in Integrative Genomics Viewer (IGV)](/software/on-premises-software/software-on-premises-software-faq-list/000007836.md)


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