# Cloud Status

In the event of an outage, please consult the Illumina Cloud Products Status page below for the latest updates and guidance.

[Illumina Cloud Products Status](https://status.illumina.com)

If you suspect that an outage is causing issues, please consult the document below for commonly recommended mitigation strategies

[BaseSpace and Proactive outage resource page](https://knowledge.illumina.com/software/cloud-software/software-cloud-software-troubleshooting-list/000007381)