# Illumina Knowledge

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Illumina Knowledge is a repository of 1719 FAQs, troubleshooting articles and reference material for Illumina products and workflows, covering all Illumina Microarrays and every stage of Sequencing.

Use the navigation bar on the left of the page to find areas of interest and content types, use the search function at the top to query keywords.

## [What's New](/whats_new.md)

* [Best practices for glass back plate care and handling for Infinium HD, HTS, LCG, and XT assays](/microarray/general/microarray-general-reference_material-list/000001421.md) (*May 14, 2026*)
* [Equipment used in the Infinium XT protocol](/microarray/general/microarray-general-reference_material-list/000006249.md) (*May 14, 2026*)
* [Run Setup using the MiSeq i100 Series 100 cycle kit Turbo Custom Recipe](/instrumentation/general/instrumentation-general-reference_material-list/000010190.md) (*May 14, 2026*)
* [Troubleshooting Windows Error: 0x80010135: Path too long when extracting DRAGEN Array Local zip file](/microarray/general/microarray-general-troubleshooting-list/000010205.md) (*May 14, 2026*)

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## [Announcements](/announcements.md)

* Check out our NEW resource for [End-to-end sequencing and microarray training at Illumina Solutions Centers in the Americas](/instrumentation/general/instrumentation-general-reference_material-list/000008977.md). (*May 31, 2024*)

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## [Cloud Status](/cloud_status.md)

* Click the link above to check on the status of Illumina cloud software products.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://knowledge.illumina.com/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
