Illumina Knowledge

Illumina Knowledge is a repository of 1568 FAQs, troubleshooting articles and reference material for Illumina products and workflows, covering all Illumina Microarrays and every stage of Sequencing.

Use the navigation bar on the left of the page to find areas of interest and content types, use the search function at the top to query keywords.

What's New

• DRAGEN reference differences for on instrument and standalone analysis (June 19, 2025)

• Re use of sequencing consumables after pre run check failures (June 18, 2025)

• Illumina Single Cell 3' RNA demonstrated cell and sample types (June 17, 2025)

• Operating System (OS) versions on Illumina platforms (June 17, 2025)

• Where to find iScan and Tecan serial number stickers in the instruments? (June 13, 2025)

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Announcements

• Check out our NEW resource for End-to-end sequencing and microarray training at Illumina Solutions Centers in the Americas. (May 31, 2024)

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Cloud Status

• Click the link above to check on the status of Illumina cloud software products.