How to switch user accounts on Illumina Windows 10 Sequencing System

Illumina benchtop systems (iSeq 100, MiniSeq, MiSeq RUO and NextSeq 500/550) that are running the Windows 10 operating system are installed with both standard and administrator accounts. To successfully upgrade control software and configure network settings, switch to a Windows administrator account (the default is “sbsadmin”). When the instrument is idle:

  1. Select the Start button in the lower left corner of the screen.

  2. Select the username icon or picture.

  3. Select switch user or log out.

  4. Log into the Windows administrator account.

For any feedback or questions regarding this article (Illumina Knowledge Article #7855), contact Illumina Technical Support techsupport@illumina.com.

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