How to Export Logs on the MiSeq i100 Series

Background

The Export Logs workflow automatically collects relevant logs from the instrument and bundles them into a compressed file that is then transferred to the selected output folder.

This workflow requires that an External Storage has been configured and a default output folder has been selected on that External Storage. If this process has not completed, see "How to setup External Storage on the MiSeq i100 Series" for additional details.

When performing this workflow, please select the appropriate Small, Medium, or Large options based on the recommendation from Illumina Tech Support. If needed, select the appropriate sequencing runs to include sequencing run logs in addition to the instrument logs.

For detailed instructions, see the following steps:

  1. From the Control Software Home screen, select the dropdown menu in the top-left corner and then select Settings.

  2. Select Export Logs.

  3. Select the radio button next to Small, Medium, or Large log bundle based on the recommendation from Illumina Tech Support.

    1. If requested by Tech Support, also select the checkbox next to any sequencing runs that need to be included in the exported log bundle.

  4. Select Next.

  5. Use the dropdown menu to select the intended output folder on External Storage, then select Next.

  6. The log exporter will then collect and compress the logs, then transfer them to the External Storage location.

    1. This process can take up to 20 minutes depending on the size of the logs.

  7. Once completed, the compressed logs will be located in the selected output folder on the External Storage so they can be provided to Illumina Tech Support.

For any feedback or questions regarding this article (Illumina Knowledge Article #9265), contact Illumina Technical Support techsupport@illumina.com.

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