# Troubleshooting Timeout waiting 60000 ms within event EventToBlockingConverter error on the MiniSeq See the following for information and troubleshooting steps for the "**Timeout waiting 60000 ms within event EventToBlockingConverter**" error on the MiniSeq. **Cause** * This error occurs due to a communication error with a component on the MiniSeq. **Troubleshooting steps** * Select the error in the MiniSeq Control Software to determine which component had the error. It will be listed as" Command "XXXX" reported X exception(s)." * Power cycle the instrument. * For further information, search for Knowledge Base article **How to Power Cycle the MiniSeq**. * If the instrument initializes normally and there have been no other communication errors on the instrument within the last month, set up the next run and monitor for similar issues. * If the instrument fails to initialize or a similar error occurs, contact Illumina Technical Support at . **Example image of error:** ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-b9e5a78f6e9d2c563f1c101a8dca49b9f09d64c8%2Fimage1.jpg?alt=media\&token=a10e2365-b4ed-452b-9ced-2920d95d3cb0) \ \ \
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