# Troubleshooting Timeout waiting 60000 ms within event EventToBlockingConverter error on the MiniSeq

See the following for information and troubleshooting steps for the "**Timeout waiting 60000 ms within event EventToBlockingConverter**" error on the MiniSeq.

**Cause**

* This error occurs due to a communication error with a component on the MiniSeq.

**Troubleshooting steps**

* Select the error in the MiniSeq Control Software to determine which component had the error. It will be listed as" Command "XXXX" reported X exception(s)."
* Power cycle the instrument.
  * For further information, search for Knowledge Base article **How to Power Cycle the MiniSeq**.
* If the instrument initializes normally and there have been no other communication errors on the instrument within the last month, set up the next run and monitor for similar issues.
* If the instrument fails to initialize or a similar error occurs, contact Illumina Technical Support at <techsupport@illumina.com>.

**Example image of error:**

![](/files/tjPWC4f3zbwoCSdMEYFh)

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #2046), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000002046%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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