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Troubleshooting scratched or damaged flow cells on MiSeq
All MiSeq flow cells undergo Quality Control Inspection prior to shipment.
Flow cells with minor scratches or feather scratches may be used for sequencing, run performance is not typically impacted.
If damage is extensive (eg, the flow cell is cracked or there are multiple deep scratches), contact Illumina Technical Support to provide a picture, lot number, serial number, and reference number for the flow cell.
Note: This article applies only to Research Use Only (RUO)/RUO mode MiSeq flow cells.
Last modified 12d ago