# How to switch user accounts on NextSeq 1000/2000

Illumina NextSeq 1000/2000 systems are installed with three account types; standard, administrator and root. For more information see Knowledge Base Article **User accounts and password management on the NextSeq 1000/2000.** To successfully upgrade control software and configure network settings, switch to a Windows administrator. When the instrument is idle:

1. Close the control software, select the power button from the task bar in the upper right.
2. Select the "Log Out" option from the dropdown menu to log out of the current account and go back to initial user selection screen to change to the administrative account.\
   ![](/files/igwR3DB7nRpBgtNbkSZs)

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #7856), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000007856%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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