# Troubleshooting a Flow Cell Registration Failed (Skew) warning on the NextSeq 500/550

The following error message can occur during pre-run checks and is caused by a software communication issue and generally does not impact run performance.

The error states "Flow Cell Registration Failed (skew). No action necessary", as shown below.

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-3599b8909df464dc4a892710d1755aa498ce6b23%2Fimage1.jpg?alt=media\&token=12154609-619b-4404-ac7d-b47ff8b5fa21)

**Troubleshooting steps:**

* Monitor run until completion and review run specifications.
  * If run does not meet specifications, contact [Illumina Technical Support](https://www.illumina.com/company/contact-us.html#/united-states/technical-support).
* Power cycle instrument before next run.

For further information, search for Knowledge Base articles **Specifications for the NextSeq 500/550** and **How to Perform a NextSeq 500/550 Power Cycle.**

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #2053), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000002053%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
