Troubleshooting a Flow Cell Registration Failed (Skew) warning on the NextSeq 500/550
Last updated
Last updated
© 2023 Illumina, Inc. All rights reserved. All trademarks are the property of Illumina, Inc. or their respective owners. Trademark information: illumina.com/company/legal.html. Privacy policy: illumina.com/company/legal/privacy.html
The following error message can occur during pre-run checks and is caused by a software communication issue and generally does not impact run performance.
The error states "Flow Cell Registration Failed (skew). No action necessary", as shown below.
Troubleshooting steps:
Monitor run until completion and review run specifications.
If run does not meet specifications, contact Illumina Technical Support.
Power cycle instrument before next run.
For further information, search for Knowledge Base articles Specifications for the NextSeq 500/550 and How to Perform a NextSeq 500/550 Power Cycle.
For any feedback or questions regarding this article (Illumina Knowledge Article #2053), contact Illumina Technical Support techsupport@illumina.com.
