# Troubleshooting

Instrumentation > General > Troubleshooting

* [AWS deprecation of TLS below v1.2 & impact to instruments connecting to Illumina Connected Services](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008467)
* [Failed to load BaseSpace Cloud API URL from configuration error on the NextSeq 500/550 and MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000002305)
* [How to Troubleshoot a "no base calls are available for its lane(s)" error in Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009398)
* [How to change sbsuser credential from sbsadmin account on Windows instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006201)
* [How to requeue analysis using only an index 2 (i5) read](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008023)
* [How to safely remove or eject external hard drives on Illumina platforms with Windows 10](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000005658)
* [How to troubleshoot a Database Backup Secret has not been set warning in Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009146)
* [Investigating Network Data Copy Performance from Illumina Products on Linux OS](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008307)
* [Mitigation of the 'Follina' vulnerability in Microsoft Support Diagnostic Tool (MSDT)](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006710)
* [Optimizing Cluster Density Support Webinar Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000007982)
* [Re use of sequencing consumables after pre run check failures](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009623)
* [Supported versions of Server Message Block (SMB) on Illumina Platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006374)
* [Troubleshooting "Failed to communicate with RTA after 4 attempts" on the MiniSeq or NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009020)
* [Troubleshooting "Insufficient Resource Permissions" when uploading runs with BaseSpace CLI](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000003377)
* [Troubleshooting 'Recipe file does not exist at' errors when setting up 1.5B runs on the NovaSeq X Plus](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008536)
* [Troubleshooting BaseSpace connectivity issues on sequencing instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000002250)
* [Troubleshooting Bit Error on the NextSeq 500/550 and MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006684)
* [Troubleshooting Control Software stuck "Waiting for Safe State" on MiniSeq and NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008474)
* [Troubleshooting HTTP 503 Error when trying to access LRM after a Windows Credential Update](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000005988)
* [Troubleshooting Issues during Instrument Shutdown on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009032)
* [Troubleshooting Runs not Uploading to Cloud on the NovaSeq X and MiSeq i100 Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009461)
* [Troubleshooting Windows OS Crashes or Blue Screen Errors on Illumina Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001447)
* [Troubleshooting a blank BaseSpace screen or The request timestamp is in the future during run setup](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000007471)
* [Troubleshooting low disk space issues in the /var/log/ volume on NextSeq 1000/2000 and NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006273)
* [Troubleshooting unable to login to Windows based sequencing system](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006307)