How to use the Log Bundler v1.3 Application on NovaSeq X Series

Background

The Log Bundler v1.3 tool is an application that is installed with the NovaSeq X Series Control Software version 1.3 and above that allows the seamless collection of log files on the instrument in a single action.

When running the tool, it automatically collects the Run Setup, Control Software, Service Software, EdgeOS, UCS logs, and the Linux OS logs. Log Bundler v1.3 does not collect any sequencing run data or logs, these will need to be collected separately if required.

Using the Log Bundler v1.3 Application

1. If the Control Software is open, select the instrument icon to open the Brilliance menu, then select Settings and then Minimize Application.

2. From the Linux Operating System (OS) desktop, select the Activities in the top left corner, and then select the Log Bundler icon (Figure 1).

3. Input the ilmnadmin password and select Enter.

4. Allow the App to collect the logs, approximately 2-3 minutes (Figure 2).

   1. The App window will always show as 'Running...' even when complete. To confirm the script completed, scroll to the bottom and confirm the last line shows 'Bundling has completed' (Figure 3).

5. Select OK to close the Log Bundler v1.3 App.

6. When complete the files are located in /home/[user]/Downloads where [user] is the currently logged in user (Figure 4).

7. Once collected, contact Illumina Tech Support for assistance with uploading the files to Illumina Support teams.

Figure 1: The Activities bar with the Log Bundler icon highlighted.

Figure 2: Log Bundler v1.3 application bundling logs.

Figure 3: Completion signal at the bottom of the Log Bundler v1.3 App window.

Figure 4: Log Bundler v1.3 output file in the /home/[user]/Downloads directory.

For any feedback or questions regarding this article (Illumina Knowledge Article #8477), contact Illumina Technical Support [e-mail].