Universal Copy Service failed to validate the Output Folder error on the NextSeq 1000/2000
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Last updated
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Universal Copy Service (UCS) copies sequencing output files from the run folder to BaseSpace Sequence Hub (if applicable) and the output folder.
Error Language: Universal Copy Service failed to validate the Output Folder. Retry and, if error persists, contact Illumina Technical Support.
Figure 1: Example of error in NextSeq 1000/2000 control software.
Troubleshooting steps:
The NextSeq 1000/2000 Control Software requires at least two levels of nested folders to recognize the location of the output folder on the mounted network drive/external portable drive.
Make sure that the information in the fstab file is correct. (ie, group-level permissions are set correctly, and no syntax errors are present).
For any feedback or questions regarding this article (Illumina Knowledge Article #3547), contact Illumina Technical Support techsupport@illumina.com.
