> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/general.md).

# General

- [FAQ](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list.md)
- [Are the RFID tags for the flow cell and reagent cartridge linked?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002528.md)
- [Can secondary analysis run on MiSeq while a run is in progress?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002604.md)
- [Differences in the percent clusters passing filter on patterned and non patterned flow cells](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007457.md)
- [How is PhiX alignment calculated by RTA (Real Time Analysis)?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000005576.md)
- [How to Check When a Windows Password Was Last Updated or When It Will Expire](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003269.md)
- [How to determine the appropriate kit configuration to use based on the data needed?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000006622.md)
- [Illumina reagent shipment packaging FAQs](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008401.md)
- [Is it possible to remove a library pool from a sequencing reagent cartridge?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007771.md)
- [Operating System (OS) versions on Illumina platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000006353.md)
- [Procedures for cleaning flow cells for Illumina sequencers](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000005147.md)
- [Reagent Expiration Date Definition](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007148.md)
- [Secure communication protocols on Illumina systems](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008965.md)
- [Steps if insufficient wash solution was used in a manual wash on the NextSeq 500/550 or MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003047.md)
- [What are Illumina's Qualification Service Offerings](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007027.md)
- [What files are required to view a run in Sequencing Analysis Viewer (SAV)?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003234.md)
- [What is the difference between NextSeq PhiX Control Kit and PhiX Control v3?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002925.md)
- [What is the maximum Sample ID length?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003631.md)
- [Where to find the date of manufacture of Illumina instruments?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008548.md)
- [Which sequencers use patterned vs. nonpatterned flow cells?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007786.md)
- [Windows 10 Upgrade for Illumina Instruments FAQ](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002247.md)
- [Reference Material](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list.md)
- [Antivirus recommendations for Illumina sequencing instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002278.md)
- [Approximate sizes of sequencing run output folders](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001508.md)
- [Best Practices for Washes on the MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001679.md)
- [Best practices for getting the lab back up and running after an extended shutdown](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003153.md)
- [Best practices for low diversity sequencing on the NextSeq 500/550 and MiniSeq systems](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002882.md)
- [Best practices for maintaining and cleaning Illumina sequencing system wash cartridges](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005283.md)
- [Best practices for maintaining the computer on Illumina sequencing systems](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005253.md)
- [Bluekeep and DejaBlue two vulnerabilities of the Remote Desktop Protocol within Microsoft Windows](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001933.md)
- [Calculating Percent Passing Filter for Patterned and Nonpatterned Flow Cells](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006309.md)
- [Cluster density guidelines for Illumina sequencing platforms using non patterned flow cells](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001511.md)
- [Configuring User Security Questions on the MiSeq i100 and NovaSeq X Series Platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000010191.md)
- [Decontaminating Illumina instruments for novel coronavirus (2019 nCoV)](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002376.md)
- [Diagnosing Suboptimal Clustering in Non patterned Flow Cells Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005788.md)
- [Diagnosing Suboptimal Clustering in Patterned Flow Cells Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005789.md)
- [Does my sequencing run look good?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001922.md)
- [End of Life (EOL) Sale and Support of the MiSeq RUO, MiniSeq and iSeq 100 Systems and Consumables](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009536.md)
- [End to end sequencing and microarray training at Illumina Solutions Centers in the Americas](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008977.md)
- [Features of Illumina Advantage (IA former TG) product](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005173.md)
- [Focus images on the MiniSeq and NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006325.md)
- [Hard drives and computer information of the MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002013.md)
- [Heat output specifications for Illumina sequencers](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008388.md)
- [How Do I Prepare for My Illumina Instrument Delivery? Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005767.md)
- [How many cycles of SBS chemistry are in my kit?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007002.md)
- [How much PhiX spike in is recommended when sequencing low diversity libraries on Illumina platforms?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001527.md)
- [How to Clean Illumina Sequencer Wash Cartridges Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006608.md)
- [How to Create a Sample Sheet in Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008106.md)
- [How to Disable Cloud Login Feature on the MiSeq i100 and NovaSeq X Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009462.md)
- [How to Enable/Disable Illumina Proactive on the MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002412.md)
- [How to Enable/Disable Illumina Proactive on the NovaSeq 6000](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008507.md)
- [How to Export Logs on the MiSeq i100 and NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009265.md)
- [How to Perform Washes on the MiSeq Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006958.md)
- [How to Power Cycle the NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001972.md)
- [How to Power Cycle the NovaSeq 6000](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002470.md)
- [How to Requeue an Analysis on BaseSpace Sequence Hub When No Changes to the Sample Sheet are Needed](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008380.md)
- [How to achieve more consistent cluster density on Illumina sequencing platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001481.md)
- [How to add Illumina to TeamViewer allowlist](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003777.md)
- [How to cache credentials for access to Network Storage and verify Read/Write access](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007828.md)
- [How to change the Windows account type from administrator to standard](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007827.md)
- [How to check .NET version on Windows instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007801.md)
- [How to check if a Windows account is a standard or administrator account](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007826.md)
- [How to collect Group Policy Object (GPO) reports](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002273.md)
- [How to connect benchtop instruments and Local Run Manager to a network location](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001934.md)
- [How to disable and add exceptions to the Software Restriction Policies for TeamViewer in Windows 10](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006523.md)
- [How to identify the IP and MAC address of a sequencing instrument](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002222.md)
- [How to identify the UNC path of a network server or location.](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002274.md)
- [How to import a pre existing index kits into Local Run Manager v3 and v4](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008929.md)
- [How to interpret clusters passing filter in run metrics](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006529.md)
- [How to invite users to a workgroup on BaseSpace Sequence Hub (Professional or Enterprise tier)](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002874.md)
- [How to make sure Universal Copy Service is configured to Log On as a standard (non admin) account](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007852.md)
- [How to prepare instruments for Natural Disasters](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003018.md)
- [How to recover passwords for Control Software accounts on the MiSeq i100 and NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007773.md)
- [How to requeue a NextSeq 1000/2000 run locally (on the instrument)](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005816.md)
- [How to requeue and import run data for reanalysis with Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001324.md)
- [How to restart a sequencer after a power outage?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006975.md)
- [How to set up a PhiX validation run with Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001318.md)
- [How to thaw and store sequencing reagents for optimal performance](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001533.md)
- [How to update Network Credentials in Windows Credential Manager on Windows 10 Platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000010020.md)
- [How to update Windows 10 account credentials on Benchtop Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001932.md)
- [IT Requirements for Implementing Illumina Proactive Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005749.md)
- [Illumina 测序平台的最大读长](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007102.md)
- [Illumina测序平台上每个测序步骤的运行时间预测](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007137.md)
- [Illumina测序平台测试Run中PhiX的上机浓度](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007139.md)
- [Illumina测序系统废液中甲酰胺的终浓度是多少？](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007131.md)
- [Illumina非Pattern Flow Cell测序平台簇密度推荐指南](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007415.md)
- [Impact of ammonium based cleaning products on sequencing run performance](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001846.md)
- [Index color balancing for XLEAP SBS reagents on the NextSeq 1000/2000 and NovaSeq X Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000008422.md)
- [Index color balancing for the NextSeq 500/550 and MiniSeq systems](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001241.md)
- [Installing Reference Genomes on NovaSeq X Series Control Software v1.4](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000010233.md)
- [Instructions for thawing and storing NextSeq 500/550 reagents](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001974.md)
- [Instrument Service Contract Plans](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003016.md)
- [Instrument maintenance and shutdown procedures for extended site closures](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002336.md)
- [Introducing TeamViewer for Remote Desktop Share with Illumina Support Teams](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003599.md)
- [Introduction to Illumina Sequencing By Synthesis Support Webinar Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007983.md)
- [Investigation of Log4j Vulnerability with Illumina instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006291.md)
- [Loading concentration considerations when migrating Illumina libraries between sequencing platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001509.md)
- [Maximum read length for Illumina sequencing platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002826.md)
- [Network Output Path Requirements in Local Run Manager and Universal Copy Service](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003683.md)
- [NextSeq 500/550和MiniSeq测序系统上index混合的指导方针](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007297.md)
- [NextSeq500/550和Miniseq平台进行低多样性文库测序的最佳操作](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007110.md)
- [PhiX Indexed Control (1000 Cycle) Product Information](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009867.md)
- [PhiX loading concentrations for validation runs on Illumina sequencing platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001536.md)
- [Plotting %Occupied by %PF to optimize loading for the NovaSeq X Series, NovaSeq 6000, MiSeq i100 Series, and iSeq 100](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002308.md)
- [Plotting %Occupied by %Pass Filter to optimize loading for the NovaSeq 6000 and iSeq 100 Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005858.md)
- [Quality Scores for Next Generation Sequencing](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006557.md)
- [Reagent Stability and Thawing Guidelines for MiSeq Sequencing Kits](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001674.md)
- [Run time estimates for each sequencing step on Illumina sequencing platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001540.md)
- [Security updates to address Windows Print Spooler Remote Code Execution Vulnerability](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007489.md)
- [Sequencing Analysis Viewer (SAV) A Beginner's Guide Support Webinar Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007985.md)
- [Sequencing Considerations for Low Diversity Samples Support Webinar Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007984.md)
- [Serial number locations on Illumina sequencers](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000006351.md)
- [Sharing instrument performance data with Illumina Technical Support](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003400.md)
- [Shelf life for Illumina reagent products](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000003270.md)
- [Troubleshooting "Cannot initiate communication with Universal Copy Service" error](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007067.md)
- [Troubleshooting "Could not find a part of the path" errors on the NextSeq500/550 and MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009036.md)
- [Uninterruptible Power Supply (UPS) Models by Instrument](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000005838.md)
- [Updating the Hostname or Domain Name on the MiSeq i100 Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009720.md)
- [Using the MyIllumina dashboard to view instrument yield, Reads PF, and Q30 data as trends over time](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002125.md)
- [Washes on the NovaSeq 6000](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000002484.md)
- [What is nucleotide diversity and why is it important?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001543.md)
- [What is the final formamide concentration in the waste solution of Illumina sequencing systems?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001544.md)
- [Why sequencing 26 or more cycles in Read 1 is recommended](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000001891.md)
- [Windows 10 support and timelines for Illumina sequencing and array instrument computers](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000009668.md)
- [为什么Read1测序读长推荐至少需要26个循环？](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007114.md)
- [什么是核苷酸多样性，它为什么十分重要？](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007132.md)
- [在Illumina平台进行低多样性文库测序时，应该掺入多少PhiX？](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007399.md)
- [场地长期关闭或仪器长期不用时illumina仪器的维护与关机程序](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007310.md)
- [如何在Illumina测序平台上获得更稳定的簇密度](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007398.md)
- [如何更新UCS和LRM在Windows10系统中的凭据](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007099.md)
- [我所购买的SBS试剂盒最多能够满足多少个循环的测序？](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007400.md)
- [测序运行输出文件夹的近似大小](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007109.md)
- [通过% Occupied和% Pass Filter散点图优化NovaSeq 6000和X、MiSeq i100和iSeq 100上样浓度](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-reference_material-list/000007138.md)
- [Troubleshooting](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list.md)
- [AWS deprecation of TLS below v1.2 & impact to instruments connecting to Illumina Connected Services](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008467.md)
- [How to Troubleshoot a "no base calls are available for its lane(s)" error in Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009398.md)
- [How to change sbsuser login credentials from the sbsadmin account on Windows instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006201.md)
- [How to requeue analysis using only an index 2 (i5) read](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008023.md)
- [How to restart Universal Copy Service when a run is stuck as uploading to BaseSpace Sequence Hub](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001808.md)
- [How to safely remove or eject external hard drives on Illumina platforms with Windows 10](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000005658.md)
- [How to troubleshoot a Database Backup Secret has not been set warning in Local Run Manager](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009146.md)
- [How to troubleshoot spent reagent cartridge not detected on NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001689.md)
- [How to troubleshoot unable to measure flow rate errors on the MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001431.md)
- [Investigating Network Data Copy Performance from Illumina Products on Linux OS](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008307.md)
- [NovaSeq 6000 Control Software (NVCS) initialization failed at 93% (NVCS 1.7) or 92% (NVCS 1.5, 1.6)](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001855.md)
- [Optimizing Cluster Density Support Webinar Video](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000007982.md)
- [Re use of sequencing consumables after pre run check failures](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009623.md)
- [Supported versions of Server Message Block (SMB) on Illumina Platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006374.md)
- [System error detected please power cycle and perform system checks error on the iSeq 100](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001367.md)
- [Troubleshooting "Failed to communicate with RTA after 4 attempts" on the MiniSeq or NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009020.md)
- [Troubleshooting "Insufficient Resource Permissions" when uploading runs with BaseSpace CLI](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000003377.md)
- [Troubleshooting 'Recipe file does not exist at' errors when setting up 1.5B runs on the NovaSeq X Plus](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008536.md)
- [Troubleshooting BaseSpace Connectivity Issues on Illumina Sequencing Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000002250.md)
- [Troubleshooting Bit Error on the NextSeq 500/550 and MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006684.md)
- [Troubleshooting Control Software stuck "Waiting for Safe State" on MiniSeq and NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000008474.md)
- [Troubleshooting Green LED Failed polling LED status error on MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000005382.md)
- [Troubleshooting HTTP 503 Error when trying to access LRM after a Windows Credential Update](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000005988.md)
- [Troubleshooting Issues during Instrument Shutdown on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009032.md)
- [Troubleshooting Lane Pump Errors on the MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001446.md)
- [Troubleshooting MiSeq Read 2 low intensity and quality scores](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006633.md)
- [Troubleshooting Runs not Uploading to Cloud on the NovaSeq X and MiSeq i100 Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000009461.md)
- [Troubleshooting SIPDOWN Errors on the MiSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001456.md)
- [Troubleshooting Windows OS Crashes or Blue Screen Errors on Illumina Instruments](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001447.md)
- [Troubleshooting a blank BaseSpace screen or The request timestamp is in the future during run setup](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000007471.md)
- [Troubleshooting low disk space issues in the /var/log/ volume on NextSeq 1000/2000 and NovaSeq X Series](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006273.md)
- [Troubleshooting spent reagent cartridge is full on the NextSeq 500/550](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000001392.md)
- [Troubleshooting unable to login to Windows based sequencing system](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000006307.md)
- [What to do if the NovaSeq 6000 flow cell cannot be loaded during run setup?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-troubleshooting-list/000003277.md)


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