Troubleshooting initialization failed because the API key is blank error the iSeq 100

The iSeq Control Software, on few occasions, can fail initialization with the "Initialization failed because the API key is blank" error. Contact Illumina Technical Support to determine the next steps.

For any feedback or questions regarding this article (Illumina Knowledge Article #2261), contact Illumina Technical Support techsupport@illumina.com.

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