# Troubleshooting

Instrumentation > Instrument Administration > Troubleshooting

* [Troubleshooting 'Installation failure. Check installed software and try again.' error](https://knowledge.illumina.com/instrumentation/instrument-administration/instrumentation-instrument-administration-troubleshooting-list/000007861)
* [Troubleshooting Local Run Manager Notification ‘Universal Copy Service does not use the same user’](https://knowledge.illumina.com/instrumentation/instrument-administration/instrumentation-instrument-administration-troubleshooting-list/000007839)
* [Troubleshooting Windows services menu shows Log On As options greyed out](https://knowledge.illumina.com/instrumentation/instrument-administration/instrumentation-instrument-administration-troubleshooting-list/000007862)