Troubleshooting NextSeq 1000/2000 low read 1 intensity

NextSeq 1000/2000 run with low intensities on Read 1 and Index 1 which then recovers for Index 2 and Read 2 are typically caused by issues with poor priming Read 1 and Index 1.

Issues with priming can be caused by the following root causes:

  • Library design or custom primers.

  • Custom primer not proper loaded into the reagent cartridge when needed.

  • Reagent cartridge consumable quality.

Diagnosing

The Intensity Data by Cycle charts will show drops at the start of Read 1 and/or Index 1.

Troubleshooting steps:

For any feedback or questions regarding this article (Illumina Knowledge Article #7095), contact Illumina Technical Support [email protected]envelope.

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