# Troubleshooting

Instrumentation > NovaSeq X/X Plus > Troubleshooting

* [How to Resolve "sma\_air\_a/b was not present in dictionary" Errors During Pre Run Checks on the NovaSeq X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008539.md)
* [How to Troubleshoot No Intensity or 0% Passing Filter at Inlet and Outlet Tiles on NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007994.md)
* [How to enable ssh access on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000010077.md)
* [How to requeue or perform a new analysis of existing data on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007765.md)
* [How to resolve 'An unknown error has occurred' critical system errors on the NovaSeq X Series Instruments](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007997.md)
* [How to resolve 'Critical System Error: An unexpected error has occurred with system integration' during initialization on the NovaSeq X Series Instruments](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007766.md)
* [How to resolve Network Connection warnings during Pre Run Checks on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008308.md)
* [How to resolve issues with keyboard tray ejecting on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007823.md)
* [How to troubleshoot "The instrument encountered a thermal coolant error" on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008271.md)
* [How to troubleshoot CIB Fault Initialization errors on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007819.md)
* [How to troubleshoot Insufficient Memory errors during Pre Run Checks on the NovaSeq X Series Instruments](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008466.md)
* [How to troubleshoot MaxWetS2SpotIntensity Errors during Wet Pre Run Checks on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008269.md)
* [How to troubleshoot clustering failures on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008328.md)
* [How to troubleshoot errors during the pre run Wet Checks on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007951.md)
* [How to troubleshoot low percent clusters passing filter (%PF) on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007783.md)
* [Troubleshooting "Unable to update index information of the Library" on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007947.md)
* [Troubleshooting 'A configuration file cannot be assessed' Warnings during Pre Run Checks on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009365.md)
* [Troubleshooting 'Insufficient memory to continue the execution of the program' errors on the NovaSeq X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008636.md)
* [Troubleshooting 'One or more unknown settings found' Errors during Run Planning on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009387.md)
* [Troubleshooting Flow Cell Vacuum Failed to Engage on the NovaSeq X/X Plus](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009297.md)
* [Troubleshooting Issues with Allocating Disk Space during Pre Run Checks on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009383.md)
* [Troubleshooting Lyo Insert errors during run set up on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009778.md)
* [Troubleshooting Reagent Compartment Doors Failing to Unlock on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009121.md)
* [Troubleshooting Regions of Reduced %Passing Filter on NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009570.md)
* [Troubleshooting multiple entries with identical indices error during run setup on NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009153.md)
* [Troubleshooting the large waste bottle is full error on the NovaSeq X Series](/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009829.md)


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