Troubleshooting

Instrumentation > NovaSeq X/X Plus > Troubleshooting

• How to Resolve "sma_air_a/b was not present in dictionary" Errors During Pre Run Checks on the NovaSeq X Plus

• How to Troubleshoot No Intensity or 0% Passing Filter at Inlet and Outlet Tiles on NovaSeq X Series

• How to requeue or perform a new analysis of existing data on the NovaSeq X Series

• How to resolve 'An unknown error has occurred' critical system errors on the NovaSeq X Series Instruments

• How to resolve 'Critical System Error: An unexpected error has occurred with system integration' during initialization on the NovaSeq X/X Plus

• How to resolve Network Connection warnings during Pre Run Checks on the NovaSeq X Series

• How to resolve issues with keyboard tray ejecting on the NovaSeq X/X Plus

• How to troubleshoot "The instrument encountered a thermal coolant error" on the NovaSeq X Series

• How to troubleshoot CIB Fault Initialization errors on the NovaSeq X/X Plus

• How to troubleshoot Insufficient Memory errors during Pre Run Checks on the NovaSeq X Series Instruments

• How to troubleshoot MaxWetS2SpotIntensity Errors during Wet Pre Run Checks on the NovaSeq X Series

• How to troubleshoot clustering failures on the NovaSeq X Series

• How to troubleshoot errors during the pre run Wet Checks on the NovaSeq X/X Plus

• How to troubleshoot low percent clusters passing filter (%PF) on the NovaSeq X/X Plus

• Troubleshooting "Unable to update index information of the Library" on the NovaSeq X/X Plus

• Troubleshooting 'A configuration file cannot be assessed' Warnings during Pre Run Checks on the NovaSeq X Series

• Troubleshooting 'Insufficient memory to continue the execution of the program' errors on the NovaSeq X Plus

• Troubleshooting 'One or more unknown settings found' Errors during Run Planning on the NovaSeq X Series

• Troubleshooting Flow Cell Vacuum Failed to Engage on the NovaSeq X/X Plus

• Troubleshooting Issues with Allocating Disk Space during Pre Run Checks on the NovaSeq X Series

• Troubleshooting Reagent Compartment Doors Failing to Unlock on the NovaSeq X Series

• Troubleshooting Regions of Reduced %Passing Filter on NovaSeq X Series

• Troubleshooting multiple entries with identical indices error during run setup on NovaSeq X Series