> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list.md).

# Troubleshooting

Instrumentation > NovaSeq 6000 > Troubleshooting

* [Best practices for starting staggered runs on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006202.md)
* [How to troubleshoot D:\ drive full on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001273.md)
* [How to troubleshoot NovaSeq 6000 Process Management errors](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001296.md)
* [How to troubleshoot NovaSeq 6000 light bar issues](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001286.md)
* [How to troubleshoot NovaSeq 6000 “A component failed during sequencing” error during a Cloud Outage](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000009026.md)
* [How to troubleshoot Reagent Selector Valve Errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001302.md)
* [How to troubleshoot failed Pressure Decay or Impedance tests on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002492.md)
* [How to troubleshoot failed to reach target temperature error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002523.md)
* [How to troubleshoot flow cell clamp or vacuum is unable to engage errors when loading flow cells on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000003046.md)
* [How to troubleshoot pre run check errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001295.md)
* [How to troubleshoot runs listed as Uploading to Network or BaseSpace Sequence Hub on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001305.md)
* [How to troubleshoot “A component failed during sequencing” error messages on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001265.md)
* [NovaSeq 6000 Run Quality and Best Practices Support Webinar Video](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007986.md)
* [Troubleshooting "Component Failed" errors immediately after Pre Run Checks on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006548.md)
* [Troubleshooting "Instrument Shell has Stopped Working" on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006676.md)
* [Troubleshooting "Unable to Generate a Focus Model" error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001306.md)
* [Troubleshooting "flow cell is not sufficiently level" error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005061.md)
* [Troubleshooting BIM SOUR 2 Handle Position Errors During NovaSeq 6000 System Checks](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000009238.md)
* [Troubleshooting Black Screen with EFI Shell message on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000008381.md)
* [Troubleshooting CE or Z:\ drive not connecting on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001858.md)
* [Troubleshooting Fatal error, exiting application. Unable to find a device on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005295.md)
* [Troubleshooting Network errors during run setup on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001287.md)
* [Troubleshooting NovaSeq 6000 Control Software fails to initialize with Universal Copy Service error](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002545.md)
* [Troubleshooting NovaSeq 6000 Reagent Chiller outside acceptable range warning](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005499.md)
* [Troubleshooting NovaSeq 6000 failing to initialize control software at 94 95%](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001277.md)
* [Troubleshooting NovaSeq 6000 flow cell loading issues Video](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005612.md)
* [Troubleshooting NovaSeq 6000 optical alignment errors, BIRD warnings, and Objective Contamination](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001269.md)
* [Troubleshooting NovaSeq 6000 reagent RFID failures](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001297.md)
* [Troubleshooting Unable to Start Real Time Analysis on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000008431.md)
* [Troubleshooting decreased intensity and clusters passing filter at flow cell inlet on NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006690.md)
* [Troubleshooting laser coolant temperature errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000003300.md)
* [Troubleshooting the "Unable to load recipe" error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007943.md)
* [Troubleshooting the large used reagent bottle is full error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005383.md)
* [Troubleshooting vacuum failures and flow cell vacuum is no longer engaged message on NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001309.md)
* [Troubleshooting “Unable to Register Fiducial” error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001267.md)


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