# Troubleshooting

Instrumentation > NovaSeq 6000 > Troubleshooting

* [Best practices for starting staggered runs on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006202.md)
* [How to troubleshoot D:\ drive full on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001273.md)
* [How to troubleshoot NovaSeq 6000 Process Management errors](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001296.md)
* [How to troubleshoot NovaSeq 6000 light bar issues](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001286.md)
* [How to troubleshoot NovaSeq 6000 “A component failed during sequencing” error during a Cloud Outage](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000009026.md)
* [How to troubleshoot Reagent Selector Valve Errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001302.md)
* [How to troubleshoot failed to reach target temperature error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002523.md)
* [How to troubleshoot flow cell clamp or vacuum is unable to engage errors when loading flow cells on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000003046.md)
* [How to troubleshoot “A component failed during sequencing” error messages on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001265.md)
* [NovaSeq 6000 Initialization failed at 93% (NVCS 1.7) or 92% (NVCS 1.5, 1.6)](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001855.md)
* [NovaSeq 6000 Run Quality and Best Practices Support Webinar Video](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007986.md)
* [Run listed as Uploading to Network or BaseSpace on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001305.md)
* [Troubleshooting "Component Failed" errors immediately after Pre Run Checks on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006548.md)
* [Troubleshooting "Instrument Shell has Stopped Working" on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006676.md)
* [Troubleshooting "Unsupported Cluster Cartridge" warning during Run Setup on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007300.md)
* [Troubleshooting "flow cell is not sufficiently level" error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005061.md)
* [Troubleshooting "ix\_exception\_id\_errno\_exist: 'Already Exists' on command" on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007035.md)
* [Troubleshooting BIM SOUR 2 Handle Position Errors During NovaSeq 6000 System Checks](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000009238.md)
* [Troubleshooting Black Screen with EFI Shell message on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000008381.md)
* [Troubleshooting CE or Z:\ drive not connecting on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001858.md)
* [Troubleshooting Fatal error, exiting application. Unable to find device on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005295.md)
* [Troubleshooting Network errors during run setup on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001287.md)
* [Troubleshooting NovaSeq 6000 Control Software fails to initialize with Universal Copy Service error](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002545.md)
* [Troubleshooting NovaSeq 6000 Reagent Chiller outside acceptable range warning](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005499.md)
* [Troubleshooting NovaSeq 6000 failing to initialize control software at 94 95%](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001277.md)
* [Troubleshooting NovaSeq 6000 flow cell loading issues Video](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005612.md)
* [Troubleshooting NovaSeq 6000 optical alignment errors, BIRD warnings, and Objective Contamination](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001269.md)
* [Troubleshooting NovaSeq 6000 reagent RFID failures](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001297.md)
* [Troubleshooting Pressure decay or Impedance test stopped with NaN results on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000002492.md)
* [Troubleshooting SAV errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001300.md)
* [Troubleshooting Unable to Start Real Time Analysis on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000008431.md)
* [Troubleshooting an Unable to Generate a Focus Model Error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001306.md)
* [Troubleshooting decreased intensity and clusters passing filter at flow cell inlet on NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000006690.md)
* [Troubleshooting laser coolant temperature errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000003300.md)
* [Troubleshooting pre run check errors on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001295.md)
* [Troubleshooting the "Unable to load recipe" error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000007943.md)
* [Troubleshooting the large used reagent bottle is full error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000005383.md)
* [Troubleshooting vacuum failures and flow cell vacuum is no longer engaged message on NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001309.md)
* [Troubleshooting “Unable to Register Fiducial” error on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001267.md)
* [Using expired reagents on the NovaSeq 6000](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000001275.md)
* [What to do if the NovaSeq 6000 flow cell cannot be loaded during run setup?](/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list/000003277.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://knowledge.illumina.com/instrumentation/novaseq-6000/instrumentation-novaseq-6000-troubleshooting-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
