# NextSeq 1000/2000

- [FAQ](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list.md)
- [Can NextSeq 1000/2000 custom primers be diluted in in RSB with Tween instead of HT1?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000006981.md)
- [Can NextSeq 1000/2000 run folders be set up to be deleted automatically?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000005385.md)
- [Can a NextSeq 1000/2000 reagent cartridge be used if the foil packaging has been pierced?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000008942.md)
- [Can a NextSeq 1000/2000 sequencing run be set up with fewer than 26 cycles in read 1?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000006385.md)
- [Can a run be started on the NextSeq 1000/2000 without an active DRAGEN license?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003224.md)
- [Can a run on the NextSeq 1000/2000 use expired reagents?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003822.md)
- [Can additional users be added to the Linux interface on the NextSeq 1000/2000?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003802.md)
- [Can the NextSeq 1000/2000 run on 120V or 240V power?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000005326.md)
- [Common Questions Related to Sequencing Analysis Viewer (SAV) software and the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000007863.md)
- [Custom recipes for Illumina Stranded libraries on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000005583.md)
- [Does the NextSeq 1000/2000 have thumbnail images available for troubleshooting?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003096.md)
- [Does the NextSeq 1000/2000 require a wash after run completes?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000005500.md)
- [How to create new user accounts on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000006467.md)
- [How to dispose of a NextSeq 1000/2000 flow cell?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000006133.md)
- [How to obtain a NextSeq 1000/2000 v2 sample sheet?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003093.md)
- [How to switch user accounts on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000007856.md)
- [Is there a maximum number of cycles for index reads on the NextSeq 1000/2000?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003459.md)
- [What is the difference between RSB with Tween 20, part number 20047304 and 20050639?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000006829.md)
- [What is the difference between process management and disk management on the NextSeq 1000/2000?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000005707.md)
- [Which NextSeq 1000/2000 run modes require a v2 sample sheet?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-faq-list/000003092.md)
- [Reference Material](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list.md)
- [Air filter replacement on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005457.md)
- [Autocenter process and images on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002724.md)
- [Best practices for custom sequencing primer use on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002431.md)
- [Chemistry and imaging on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003035.md)
- [Cleaning NextSeq 1000/2000 cartridge tray in case of reagent leak inside the instrument](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000008334.md)
- [Consumable part numbers for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002390.md)
- [Custom recipes on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003421.md)
- [Demultiplex information from DRAGEN on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002446.md)
- [Disk Management on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002445.md)
- [Editing runs from Run Planning after selection in the NextSeq 1000/2000 control software](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003205.md)
- [End of Life Schedule for NextSeq 1000/2000 SBS Standard Consumables](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000009213.md)
- [File paths on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002443.md)
- [Flow cell overview for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002392.md)
- [How To Perform a System Check on the NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005623.md)
- [How To Replace the NextSeq 1000/2000 Air Filter Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005622.md)
- [How To Update The Software On A NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005624.md)
- [How to Enable Illumina Proactive on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003676.md)
- [How to Manually Start and Stop Universal Copy Service (UCS) on the NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000006674.md)
- [How to Mount a Network Drive via Network File System (NFS) on NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000007143.md)
- [How to Mount a Network Drive via SMB/CIFS on NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000007142.md)
- [How to Store and Prepare Consumables for a NextSeq 1000/2000 XLEAP SBS Run Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000009906.md)
- [How to Use the Cartridge Recycling Tool for NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000006565.md)
- [How to check free disk space via terminal on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005244.md)
- [How to install TeamViewer QuickSupport on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003149.md)
- [How to navigate to TeamViewer on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003150.md)
- [How to perform Linux OS updates on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003826.md)
- [How to power cycle the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003038.md)
- [How to properly delete runs on the NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005621.md)
- [How to requeue a NextSeq 1000/2000 run locally (on the instrument)](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005816.md)
- [How to set up a PhiX validation run on the NextSeq 1000/2000 sequencing platform](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005229.md)
- [How to setup a sequencing run for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000006688.md)
- [Index color balancing for the NextSeq 1000/2000 system using standard SBS reagents](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003339.md)
- [Index orientation in v2 sample sheets for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003142.md)
- [Index read strategy for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002434.md)
- [Introducing the NextSeq 1000/2000 P1 Reagent kit](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005895.md)
- [Introduction to the NextSeq 1000/2000 System Support Webinar Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000008055.md)
- [Library denaturation for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002432.md)
- [Links to resources and helpful notes for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002388.md)
- [Lost connection with server error on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000008547.md)
- [Manual denaturation of libraries on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003741.md)
- [Moving custom recipes using the Linux terminal on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003758.md)
- [Networking and output locations on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003037.md)
- [NextSeq 1000/2000 Control Software v1.5.0 installation instructions](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000007830.md)
- [NextSeq 1000/2000 Loading Optimization for XLEAP SBS kits](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000008693.md)
- [NextSeq 1000/2000 XLEAP SBS Cartridge Preparation Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000008924.md)
- [NextSeq 1000/2000 loading optimization for Standard SBS kits](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002435.md)
- [NextSeq 1000/2000 reagents disposal and cartridge recycling tool](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002391.md)
- [Purge settings on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003039.md)
- [Real Time Analysis (RTA) on NextSeq 1000/2000 Overview](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002441.md)
- [Reference images for NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002743.md)
- [Returning NextSeq 1000/2000 reagents to storage](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003033.md)
- [Run mode options for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002450.md)
- [Sample sheets for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003315.md)
- [Setting external hard drives as the default output folder on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000005674.md)
- [Shelf life of NextSeq 1000/2000 reagents](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003709.md)
- [Shipping of the reagent cartridge for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003805.md)
- [Specifications for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002387.md)
- [Storage temperature, shipping conditions and dimensions of NextSeq 1000/2000 reagents](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003034.md)
- [System Checks for the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003457.md)
- [Thawing and reagent preparation guidelines for the NextSeq 1000/2000 reagents](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002430.md)
- [Tips and tricks for navigating the Linux Environment on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003344.md)
- [User accounts and password management on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000003040.md)
- [Viewing NextSeq 1000/2000 runs in Sequencing Analysis Viewer](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002501.md)
- [What does NextSeq 1000/2000 status bar color mean?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-reference_material-list/000002448.md)
- [Troubleshooting](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list.md)
- [Failure to find fiducial errors on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003549.md)
- [Flow cell is not detected error on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006639.md)
- [How To Power Cycle NextSeq 1000/2000 Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000005552.md)
- [How to change passwords and unlock accounts on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003297.md)
- [How to resolve an error occurred while populating NextSeq 1000/2000 data in SAV](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007427.md)
- [Humidity warning during pre run check on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003527.md)
- [Internal network issues on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003638.md)
- [Manually stopping and restarting Universal Copy Service (UCS) on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003515.md)
- [NextSeq 1000 and 2000 Run Quality and Best Practices Support Webinar Video](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007987.md)
- [NextSeq 1000/2000 Control Software upgrade from 1.7.0 to 1.7.1 system integration error](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000009011.md)
- [Pre Run check failed with an alignment check failure on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003529.md)
- [Pre run check failed at Fluidics stage on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003528.md)
- [Pre run check failure due to "I/O error" on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000005170.md)
- [Recommendations for using external hard drives on the NextSeq 1000/2000 platforms](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006528.md)
- [Resolving issues with Process Management on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006526.md)
- [Sample Sheet Import Errors on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003521.md)
- [Single tile drop outs affecting metrics on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000002723.md)
- [Troubleshooting "An error occurred while checking requeue availability" on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006285.md)
- [Troubleshooting "Error performing Sequencing\_ProtocolName\_Safestate" error on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007458.md)
- [Troubleshooting "Failed to send WATCHDOG=1 notification message:" on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007809.md)
- [Troubleshooting "Initialization failed on Integrated Imaging Module" error on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003548.md)
- [Troubleshooting 'libminizip.so.1 not found' errors when trying to start TeamViewer QuickSupport on NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000010194.md)
- [Troubleshooting 'mount' Errors when Networking NextSeq 1000/2000 Instruments](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006964.md)
- [Troubleshooting DRAGEN version warnings and errors after the NextSeq 1000/2000 Control Software upgrade to version 1.7](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000008688.md)
- [Troubleshooting Failed to execute connectivity check input parameters on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000005227.md)
- [Troubleshooting Filesystem type exFAT not configured in kernel message on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007105.md)
- [Troubleshooting NextSeq 1000/2000 Control Software failure to initialize with cartridge error](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007029.md)
- [Troubleshooting NextSeq 1000/2000 eject cartridge prompt remains after ejecting the cartridge](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006554.md)
- [Troubleshooting NextSeq 1000/2000 low read 1 intensity](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007095.md)
- [Troubleshooting System File errors during pre run checks on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000009048.md)
- [Troubleshooting a black screen after a power cycle on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003863.md)
- [Troubleshooting an Unexpected Shutdown on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003637.md)
- [Troubleshooting install package integrity check failed during NextSeq 1000/2000 upgrade to v1.7](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000008890.md)
- [Troubleshooting keyring prompts on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006152.md)
- [Troubleshooting network output directory issues after updating to NextSeq 1000/2000 CS v1.5](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007572.md)
- [Troubleshooting no DRAGEN License after installing DRAGEN BCL Convert 4.2](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000008923.md)
- [Troubleshooting pre run check failure due to "Imaging test failed" on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000009854.md)
- [Understanding loading and percent loading concentration on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003121.md)
- [Universal Copy Service failed to validate the Output Folder error on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000003547.md)
- [Updating the system time on the NextSeq 1000/2000](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000006790.md)
- [Why is NextSeq 1000/2000 control software update not available from the Software Update menu?](https://knowledge.illumina.com/instrumentation/nextseq-1000-2000/instrumentation-nextseq-1000-2000-troubleshooting-list/000007335.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://knowledge.illumina.com/instrumentation/nextseq-1000-2000.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.