Troubleshooting Cannot get Value value (type Boolean) errors on the MiSeq

MiSeq users may encounter the following error on their screen during a MiSeq run or after run completion.
Typically this error appears once the last cycle completes but before post-run analysis begins when using Local Run Manager. This error does not impact run performance.
Troubleshooting steps:
  1. 1.
    Acknowledge the error to gain access to the control software.
  2. 2.
    Power Cycle the instrument. Guidance for a power cycle may be found in the MiSeq System Guide.
  3. 3.
    If the instrument fails to re-initialize or the run does not appear complete after power cycling, contact Illumina Technical Support.
For any feedback or questions regarding this article (Illumina Knowledge Article #8532), contact Illumina Technical Support [email protected].
Last modified 25d ago
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