> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/miseq/instrumentation-miseq-troubleshooting-list/000008532.md).

# Troubleshooting Cannot get Value value (type Boolean) errors on the MiSeq

MiSeq users may encounter the following error on their screen during a MiSeq run or after run completion.

![](/files/jGavWMgRq81vOJtIt7ni)

Typically this error appears once the last cycle completes but before post-run analysis begins when using Local Run Manager. This error does not impact run performance.

**Troubleshooting steps**:

1. Acknowledge the error to gain access to the control software.
2. Power Cycle the instrument. Guidance for a power cycle may be found in the [MiSeq Product Documentation](https://support-docs.illumina.com/IN/MiSeq_UG_200046664/Content/IN/MiSeq/PowerCycleInstrument_fMS.htm?Highlight=power%20cycle).
3. If the instrument fails to re-initialize or the run does not appear complete after power cycling, contact [Illumina Technical Support](https://www.illumina.com/company/contact-us.html#/united-states/technical-support).

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #8532), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008532%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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