# Troubleshooting Cannot get Value value (type Boolean) errors on the MiSeq

MiSeq users may encounter the following error on their screen during a MiSeq run or after run completion.

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-692e3062395d7c9c434ceaeb4e12c359d3c5832b%2Fimage1.png?alt=media)

Typically this error appears once the last cycle completes but before post-run analysis begins when using Local Run Manager. This error does not impact run performance.

**Troubleshooting steps**:

1. Acknowledge the error to gain access to the control software.
2. Power Cycle the instrument. Guidance for a power cycle may be found in the [MiSeq Product Documentation](https://support-docs.illumina.com/IN/MiSeq_UG_200046664/Content/IN/MiSeq/PowerCycleInstrument_fMS.htm?Highlight=power%20cycle).
3. If the instrument fails to re-initialize or the run does not appear complete after power cycling, contact [Illumina Technical Support](https://www.illumina.com/company/contact-us.html#/united-states/technical-support).

\
\
\ <br>

|                                                                                                                                                                                                                                                                                                                                                                        |
| :--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| *For any feedback or questions regarding this article (Illumina Knowledge Article #8532), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008532%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
