How to access custom array product files (manifest and product definition files) in MyIllumina

1. Log in to MyIllumina from the illumina.com home page (or use this MyIllumina Log in link). To register for a Myillumina account, select Don’t have an account? on the login page.

Figure 1.

2. Select Settingsunder the avatar tab, then select Order Management from the drop down menu as seen in Figure 2.

Figure 2.

3. On the top of the page, under Tools > select Custom Products as seen in Figure 3. Figure 3.
4. If the custom products were ordered under this MyIllumina account, the product files are displayed and are available for download on this page.

5. If using a different MyIllumina account than the account used for ordering, scroll down to the section Download Design Product Files, then Search product files (.txt, .opa, .bpm) and input the following before selecting Search.

6. Sales or purchase order (PO) number.

7. Part number or the barcode, found on the BeadChip foil package (eg, 15017482 or 205012345678, respectively).

Figure 4.

Note: The Sales number and PO number is located on the packing slip as seen in Figure 5.

Figure 5.

Part number (Ref) and barcode (SN) are found on the label of foil package as seen in Figure 6.

Figure 6.

6. In the search results page, select the desired file(s), then select the arrow in the Download column as seen in Figure 7.

**Figure 7. **

If custom product files are not available, contact Illumina Technical Support at [e-mail].

Cluster files (.egt) are not provided for custom arrays. For more information about creating custom cluster files:

• Search Knowledge Base for GenomeStudio Genotyping: Creating Custom Cluster Files for Infinium Arrays Support Webinar Video.

• Refer to the Tech Note Infinium Genotyping Data Analysis.

For any feedback or questions regarding this article (Illumina Knowledge Article #1531), contact Illumina Technical Support [e-mail].