# NovaSeq X/X Plus

- [Troubleshooting](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list.md)
- [How to Resolve "sma\_air\_a/b was not present in dictionary" Errors During Pre Run Checks on the NovaSeq X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008539.md)
- [How to Troubleshoot No Intensity or 0% Passing Filter at Inlet and Outlet Tiles on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007994.md)
- [How to enable ssh access on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000010077.md)
- [How to requeue or perform a new analysis of existing data on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007765.md)
- [How to resolve 'An unknown error has occurred' critical system errors on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007997.md)
- [How to resolve 'Critical System Error: An unexpected error has occurred with system integration' during initialization on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007766.md)
- [How to resolve Network Connection warnings during Pre Run Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008308.md)
- [How to resolve issues with keyboard tray ejecting on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007823.md)
- [How to troubleshoot "The instrument encountered a thermal coolant error" on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008271.md)
- [How to troubleshoot CIB Fault Initialization errors on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007819.md)
- [How to troubleshoot Insufficient Memory errors during Pre Run Checks on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008466.md)
- [How to troubleshoot MaxWetS2SpotIntensity Errors during Wet Pre Run Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008269.md)
- [How to troubleshoot clustering failures on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008328.md)
- [How to troubleshoot errors during the pre run Wet Checks on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007951.md)
- [How to troubleshoot low percent clusters passing filter (%PF) on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007783.md)
- [Troubleshooting "Unable to update index information of the Library" on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000007947.md)
- [Troubleshooting 'A configuration file cannot be assessed' Warnings during Pre Run Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009365.md)
- [Troubleshooting 'Insufficient memory to continue the execution of the program' errors on the NovaSeq X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000008636.md)
- [Troubleshooting 'One or more unknown settings found' Errors during Run Planning on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009387.md)
- [Troubleshooting Flow Cell Vacuum Failed to Engage on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009297.md)
- [Troubleshooting Issues with Allocating Disk Space during Pre Run Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009383.md)
- [Troubleshooting Lyo Insert errors during run set up on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009778.md)
- [Troubleshooting Reagent Compartment Doors Failing to Unlock on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009121.md)
- [Troubleshooting Regions of Reduced %Passing Filter on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009570.md)
- [Troubleshooting multiple entries with identical indices error during run setup on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009153.md)
- [Troubleshooting the large waste bottle is full error on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-troubleshooting-list/000009829.md)
- [FAQ](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list.md)
- [Custom recipes for Illumina Stranded libraries on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000008394.md)
- [Does the NovaSeq X/X Plus use Single or Multi Node Connection Terminations?](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000008430.md)
- [Effects of library quality and indexes on demultiplexing NovaSeq X Series data](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000009246.md)
- [Handling and Disposal Recommendations for Used Reagents on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000008392.md)
- [When are the run folders created after initiating a sequencing run on the NovaSeq X/X Plus?](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000007999.md)
- [Which lanes should be selected during sample sheet creation for a 1.5B run on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-faq-list/000008897.md)
- [Reference Material](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list.md)
- [Air filter replacement on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008457.md)
- [Best Practices for Pooling Libraries on NovaSeq X Series to Mitigate Lane to Lane Contamination](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000010118.md)
- [Chemistry and Imaging on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007970.md)
- [Consumable catalog numbers for the NovaSeq X Series kits](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007770.md)
- [File paths on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007515.md)
- [How to Power Cycle the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007478.md)
- [How to Power Down the NovaSeq X Series Instruments for a Planned Power Outage](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009864.md)
- [How to Restart File Transfer on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009377.md)
- [How to access network storage locations in Linux on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008035.md)
- [How to add custom index adapter and library prep kits to the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007789.md)
- [How to add new NovaSeq X Series Control Software users on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008011.md)
- [How to change the Linux OS passwords on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007976.md)
- [How to configure External Storage locations on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007775.md)
- [How to install TeamViewer QuickSupport on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007553.md)
- [How to perform System Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009317.md)
- [How to perform a Maintenance Wash on the NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007479.md)
- [How to plan a Local sequencing run on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008528.md)
- [How to update the TLS Certificates on the NovaSeq X Plus instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008910.md)
- [How to use custom primers on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007779.md)
- [How to use the Log Bundler v1.3 Application on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008477.md)
- [Illumina specifications for the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007560.md)
- [Index color balancing for XLEAP SBS reagents on the NextSeq 1000/2000 and NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008422.md)
- [Introducing the Illumina NovaSeq X System](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009316.md)
- [Library Loading Concentration and Optimization Guide for NovaSeq X/X Plus Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008911.md)
- [Library loading concentrations and considerations for the NovaSeq X/X Plus instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007778.md)
- [Optimizing Library Insert Size Representation on NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008912.md)
- [PhiX Spike In Requirements for Low Diversity Libraries on NovaSeq X Series Instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008913.md)
- [Planning a Manual Mode Run on NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008540.md)
- [RTA4 Q Score Bin Ranges on the NovaSeq X/X Plus](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008320.md)
- [Reagent stability and thawing guidelines for the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007561.md)
- [Run Mode options for the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007753.md)
- [Troubleshooting Insufficient Storage Space Errors during Pre Run Checks on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007797.md)
- [User Accounts and Password Management on the NovaSeq X/X Plus Instrument](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000007772.md)
- [Using custom sequencing recipes on Illumina NovaSeq X Series instruments](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000010171.md)
- [Using expired reagents on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009477.md)
- [Using the BaseSpace Command Line Interface (CLI) Tool on the NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000008641.md)
- [Validated USB Storage Devices for NovaSeq X Series Control Software v1.3.1](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009577.md)
- [Wash Flow Cell Use Counter on NovaSeq X Series](https://knowledge.illumina.com/instrumentation/novaseq-x-x-plus/instrumentation-novaseq-x-x-plus-reference_material-list/000009315.md)


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