Troubleshooting

Software > General > Troubleshooting

• Creating custom reference genomes (non human) to use with DRAGEN apps on BaseSpace Sequence Hub

• DRAGEN reference differences for on instrument and standalone analysis

• How to demultiplex an incomplete run using bcl2fastq2 and BCL Convert

• How to generate FASTQs from an incomplete run in Local Run Manager

• How to troubleshoot a "None of the specified endpoints were reachable" error in Local Run Manager

• How to troubleshoot barcode collision and not enough hamming distance errors when demultiplexing runs with BCL Convert and bcl2fastq2

• Options for demultiplexing libraries with different index lengths in the same sequencing run

• Sample specific nucleotide error bias estimation filter and systematic noise filter in DRAGEN

• Troubleshoot issues connecting to a kernel in Illumina BioInsight Platform Core Bench Workspace

• Troubleshooting Illumina BioInsight Platform Core Service Connector not connected for Windows computer

• Troubleshooting demultiplexing issues for local DRAGEN analysis onboard the NextSeq 1000/2000

• Troubleshooting demultiplexing issues using BaseSpace Sequence Hub and bcl2fastq2 v2.17+

• Troubleshooting demultiplexing issues using Local Run Manager

• Troubleshooting demultiplexing issues using MiSeq Reporter

• Unlocking an account or resetting the password on Local Run Manager version 4