Troubleshooting MiniSeq fails optical and stage tests "While measuring LED power"/"Failed XY Stage"

Users may find that the MiniSeq fails during optical and stage tests with the error:

• "Error while measuring LED power: While waiting on an asynchronous firmware operation.: camera bitmask 1 Originally caused by: Failed XY Stage"

• "While measuring LED power: Illumina.Spark.EmbeddedCommandSet.ix_exception_id_camera_failed_xy: While waiting on an asynchronous firmware operation.: camera bitmask 1 ---> Illumina.Spark.EmbeddedCommandSet.ix_exception_id_camera_failed_xy: While waiting on an asynchronous firmware operation. ---> Illumina.Spark.EmbeddedCommandSet.ix_exception_id_camera_failed_xy: Failed XY Stage"

If a user encounters this error, contact Illumina Technical Support for further assistance.

For any feedback or questions regarding this article (Illumina Knowledge Article #1809), contact Illumina Technical Support [e-mail].