# DRAGEN TSO500 ctDNA v2.1.1 install fails or breaks existing DRAGEN TSO500 installation

Installation of DRAGEN TruSight Oncology 500 (TSO500) ctDNA 2.1.1 can result in a Docker error.

If the following error presents during installation, follow the instruction below to fix the issue.

**Error downloading packages:**

**docker-ce-rootless-extras-20.10.22-3.el7.x86\_64: \[Errno 256] No more mirrors to try.**

**containerd.io-1.6.15-3.1.el7.x86\_64: \[Errno 256] No more mirrors to try.**

To fix this, run the following command.

yum remove -y docker-ce docker-ce-cli containerd.io docker-buildx-plugin docker-compose-plugin && yum clean all

Then run the ctdna installer.

TMPDIR=/staging /staging/install\_DRAGEN\_TruSight\_Oncology\_500\_ctDNA-2.1.1.run

Optionally, check the installation using the self-test script (/usr/local/bin/test\_DRAGEN\_TruSight\_Oncology\_500\_ctDNA-2.1.1.sh) included with [the product](https://support-docs.illumina.com/SW/DRAGEN_TSO500_ctDNA_v2.1/Content/SW/Apps/Install-Intro_appT500ctDNAlocal.htm).

\
\
\ <br>

|                                                                                                                                                                                                                                                                                                                                                                 |
| :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| *For any feedback or questions regarding this article (Illumina Knowledge Article #8609), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008609%20-%20Software%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
