Troubleshooting MiniSeq Z stages are not ready initialization error
Last updated
Last updated
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If a loaded flow cell is not seated correctly during a power cycle, the MiniSeq Control Software (MnCS) will fail initialization with the following error:
"The following Z stages are not ready after initializing: 1"
"1 devices failed initialization and 2 devices were never initialized: ImagingModule: Initialize FAILED, Fluidics: NOT Initialized, Instrument: NOT Initialized (Illumina.Instrument.Logic.ApplicationBase.DeviceException)"
If this error occurs, contact Illumina Technical Support at techsupport@illumina.com for assistance.
For any feedback or questions regarding this article (Illumina Knowledge Article #6299), contact Illumina Technical Support .
