> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/instrument-administration/instrumentation-instrument-administration-troubleshooting-list/000007862.md).
# Troubleshooting Windows services menu shows Log On As options greyed out
The services application must be running as an administrator to modify the Log On as account. If the services application is opened and run from a standard account, the Log On As options will be read only, and non-modifiable.
Example:
**Resolve by following one of the below options:**
1. Switch from the standard account to an administrator account and update.
2. Close the Services application and Re-Open, being sure to right-click and run as administrator to make changes. Enter the administrator password when prompted.
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| *For any feedback or questions regarding this article (Illumina Knowledge Article #7862), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000007862%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
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