# How to Enable/Disable Illumina Proactive on the NovaSeq 6000

By connecting NovaSeq 6000 instrument to Illumina Proactive, Illumina will be alerted to failure risks before they affect a run. Illumina's Service and Support team analyzes instrument performance data, troubleshoots as needed, and schedules any required maintenance.

To enable Illumina Proactive on the NovaSeq 6000 Software:

1. From the Home Screen, select the menu button in the upper left corner.

![](/files/OsB4IYD8917oxAX2y6qc)

2. Select **Settings**.
3. Under Settings, select **Send Instrument Performance Data** **to Illumina** from the Run Settings tab.

To disable ProActive, de-select **Send Instrument Performance Data to Illumina** in the same tab.

![](/files/xv86dsZyGp6sBTw2PNp0)

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #8507), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008507%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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