# How to Enable/Disable Illumina Proactive on the NovaSeq 6000

By connecting NovaSeq 6000 instrument to Illumina Proactive, Illumina will be alerted to failure risks before they affect a run. Illumina's Service and Support team analyzes instrument performance data, troubleshoots as needed, and schedules any required maintenance.

To enable Illumina Proactive on the NovaSeq 6000 Software:

1. From the Home Screen, select the menu button in the upper left corner.

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-beefe3078f1ade26d61c2ade0a80bbedb7eda67e%2Fimage1.jpg?alt=media\&token=b1848033-f2bb-4086-a90d-4865c53f7a92)

2. Select **Settings**.
3. Under Settings, select **Send Instrument Performance Data** **to Illumina** from the Run Settings tab.

To disable ProActive, de-select **Send Instrument Performance Data to Illumina** in the same tab.

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-0cd9e73974146c7465fad027c6c43e3b797c5baa%2Fimage2.jpg?alt=media\&token=8bdbedff-7217-4d78-ad7c-64207da987cf)

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #8507), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000008507%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
