> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/miseq/instrumentation-miseq-troubleshooting-list/000009180.md).

# Troubleshooting "file is not properly formatted" warning on the MiSeq

**Background**

The following warning messages may occur if the MiSeq Control Software (MCS) is reading the files in the output location and is not recognizing the formatting of these files.

**Warning:** The RunParameters.xml file located at \['file path'] is not properly formatted.

* This warning may result from a communication error on the MiSeq. Potential communication-related causes include corrupted formatting or old files generated by outdated control software versions at the output location. In some cases, this is a temporary situation that requires no action.
* This warning does not impact run performance or prevent users to start a new run. The instrument can continue to be used, even if this warning is displayed.

  ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-3eab577cd4307947a03a678f2798b812f2e7e1ca%2Fimage1.png?alt=media)

**Troubleshooting steps**:

1. Check if the mentioned file (following the file path) is corrupt.
   1. If it is corrupt, remove the file from the folder to avoid future communication errors with the MCS.
   2. If the is not corrupt, back up these files to an external hard drive or another location, as there may be some momentary incompatibility between these files and the checks made by the MCS.
2. Power cycle the MiSeq (**Note:** If a run is in progress, let the run finish before power cycling, as this will cause the run to be terminated). For detailed instructions, please review [How to Power Cycle the MiSeq](/instrumentation/miseq-ruo/instrumentation-miseq-ruo-reference_material-list/000001894.md) or [How To Power Cycle the MiSeq Video](/instrumentation/miseq-ruo/instrumentation-miseq-ruo-reference_material-list/000005871.md).
3. If there are no warnings with re-initialization, the instrument is clear to use.

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #9180), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000009180%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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