How to Restart File Transfer on the NovaSeq X Series

Background

The NovaSeq X Series instruments use Universal Copy Service (UCS) to automatically copy data from the instrument to a configured External Storage location. With NovaSeq X Series Control Software v1.3 and above, use the restart file transfer feature to restart an incomplete or stalled file transfer, or transfer files to a new configured External Storage location.

For instruments running Control Software v1.2.2 or below, contact Illumina Tech Support.

Resolution Actions

If transferring files to a new External Storage or Output folder location, configure the External Storage and output folder before proceeding. See Knowledge Article How to configure External Storage locations on the NovaSeq X Series instructions for assistance.

1. From the NovaSeq X Series Control Software Home screen, select the global navigation menu at the bottom of the screen, then select Runs.

2. In the Runs user interface (UI), select the Completed tab.

3. Under the Run Name column, select the sequencing run to open the Run Details UI.

4. In the Run Details UI, select the Show More dropdown next to Run Status.

5. Select Restart file transfer.

6. Use the Copy output location dropdown to select the desired location from the list of configured output folder locations.

7. Select Restart.

If there are any issues with performing the restart file transfer workflow, contact Illumina Technical Support for assistance.

For any feedback or questions regarding this article (Illumina Knowledge Article #9377), contact Illumina Technical Support [e-mail].