# Troubleshooting emptying the trash in BaseSpace Sequence Hub

There are two options when viewing the Trash in BaseSpace Sequence Hub, indicated in the image below.

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-b07c3c06c189c776aaeaf9b4310c11529c208e01%2Fimage1.png?alt=media)

![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-20c14aecc4a4ad842696fead2bb291b1106cc6d2%2Fimage2.png?alt=media)\
Is meant for restoring data. To restore data, select the check box(es) next to the item(s) to be restored, then select the **Restore** icon.

* Selecting the restore option without first selecting the data to be restored with the check box ( ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-3a8c63e5d8632a8a0f18956185f56d40ef3071bb%2Fimage3.png?alt=media)\
  ) will result in no data being restored back to the account.

  ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-e800827a2b8d449eead6c86a7ebe57d40319c1cc%2Fimage4.png?alt=media)\
  Is meant for permanently deleting **all** data that is in the Trash. Data cannot be selectively deleted from the Trash (the only option is to delete all data listed in the Trash).
* Selecting a check box ( ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-3a8c63e5d8632a8a0f18956185f56d40ef3071bb%2Fimage5.png?alt=media)\
  ) and then attempting to empty the trash will result in a greyed out **Empty Trash** option.
* The greyed out **Empty Trash** option looks as follows.

  ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-ae7e2d50078ddf08e27fc7cb86ae8bbeafb48e92%2Fimage6.png?alt=media\&token=d8c0a99f-a1b5-49b2-9186-166654bfc715)

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