Troubleshooting emptying the trash in BaseSpace Sequence Hub

There are two options when viewing the Trash in BaseSpace Sequence Hub, indicated in the image below.

Is meant for restoring data. To restore data, select the check box(es) next to the item(s) to be restored, then select the Restore icon.

• Selecting the restore option without first selecting the data to be restored with the check box ( ) will result in no data being restored back to the account.

  Is meant for permanently deleting all data that is in the Trash. Data cannot be selectively deleted from the Trash (the only option is to delete all data listed in the Trash).

• Selecting a check box ( ) and then attempting to empty the trash will result in a greyed out Empty Trash option.

• The greyed out Empty Trash option looks as follows.

  

For any feedback or questions regarding this article (Illumina Knowledge Article #7563), contact Illumina Technical Support [e-mail].