> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/software/cloud-software/software-cloud-software-troubleshooting-list/000007563.md).
# Troubleshooting emptying the trash in BaseSpace Sequence Hub
There are two options when viewing the Trash in BaseSpace Sequence Hub, indicated in the image below.
\
Is meant for restoring data. To restore data, select the check box(es) next to the item(s) to be restored, then select the **Restore** icon.
* Selecting the restore option without first selecting the data to be restored with the check box ( \
) will result in no data being restored back to the account.
\
Is meant for permanently deleting **all** data that is in the Trash. Data cannot be selectively deleted from the Trash (the only option is to delete all data listed in the Trash).
* Selecting a check box ( \
) and then attempting to empty the trash will result in a greyed out **Empty Trash** option.
* The greyed out **Empty Trash** option looks as follows.
\
\
\
| |
| :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
| *For any feedback or questions regarding this article (Illumina Knowledge Article #7563), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000007563%20-%20Software%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
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