User accounts and password management on the NextSeq 1000/2000

The NextSeq 1000/2000 Operating system has three accounts:

  • Root (super administrator)

  • ilmnadmin (administrator)

  • ilmnuser (user)

The administrator account is intended only for applying system updates, like updating the NextSeq 1000/2000 Control Software, or for use by IT staff to mount a persistent network drive. Perform all other functions, including sequencing, from the user account.

The Field Service Engineer (FSE) initiates a password change for all three accounts after completing instrument installation. Update each password every 180 days, when prompted.

Table 1: Default Password Policies

Policy

Setting

Enforce password history

Five passwords remembered

Lockout threshold

Ten invalid login attempts

Minimum password length

Ten characters

Minimum character variety

Three each of: number, upper case letter, lower case letter, and symbol

Maximum repeating character

Three characters

Password must meet complexity requirements

Disabled

Store passwords using reversible encryption

Disabled

If locked out of user account, search for Knowledge Base article How to change passwords on the NextSeq 1000/2000. To create a new user account, search for Knowledge Base article: How to create new user accounts on the NextSeq 1000/2000.

See the NextSeq 1000/2000 Product Documentation for more information.

For any feedback or questions regarding this article (Illumina Knowledge Article #3040), contact Illumina Technical Support techsupport@illumina.com.

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