What is the BaseSpace data deletion policy?
Last updated
Last updated
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As detailed in the End User License Agreement (EULA), BaseSpace Sequence Hub may automatically and permanently delete all data in accounts that meet one or both of the following conditions.
A free Basic subscription account where a user has not logged into the account for >180 days.
A free Basic subscription account exceeding a 1TB threshold for more than 30 days.
A warning email will be sent 30 and 15 days prior to data deletion; an email will also be sent when the data is deleted.
Professional and Enterprise subscription accounts are exempt from data deletion.
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