> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/software/cloud-software/software-cloud-software-faq-list/000002847.md).
# What is the BaseSpace data deletion policy?
As detailed in the End User License Agreement (EULA), BaseSpace Sequence Hub may automatically and permanently delete all data in accounts that meet one or both of the following conditions.
* A free Basic subscription account where a user has not logged into the account for >180 days.
* A free Basic subscription account exceeding a 1TB threshold for more than 30 days.
A warning email will be sent 30 and 15 days prior to data deletion; an email will also be sent when the data is deleted.
Professional and Enterprise subscription accounts are exempt from data deletion.
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| *For any feedback or questions regarding this article (Illumina Knowledge Article #2847), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000002847%20-%20Software%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |
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