How to resolve an error occurred while populating NextSeq 1000/2000 data in SAV
Last updated
Last updated
© 2023 Illumina, Inc. All rights reserved. All trademarks are the property of Illumina, Inc. or their respective owners. Trademark information: illumina.com/company/legal.html. Privacy policy: illumina.com/company/legal/privacy.html
Background: Sequencing Analysis Viewer (SAV) is a software application that enables viewing of quality metrics generated by the Real-Time Analysis (RTA) software on Illumina sequencing systems. The NextSeq 1000/2000 Control Software release v1.5 requires SAV version 2.5.12 or later to view run metrics. If visualizing data generated from NextSeq 1000/2000 Control Software version 1.5 in SAV version 2.4 user will encounter an error indicating inability to parse various InterOp folder files.
Examples of error language include:
An error occurred while populating the data: No format found to parse ErrorMetricsOut.bin with version 6 of 3
An error occurred while populating the data: No format found to parse BasecallingMetricsOut.bin with version 5 of 3
Troubleshooting: Update SAV to v2.5.12 - SAV download can be found on the NextSeq 1000/2000 Software Downloads page.
For any feedback or questions regarding this article (Illumina Knowledge Article #7427), contact Illumina Technical Support techsupport@illumina.com. |
