Troubleshooting Filesystem type exFAT not configured in kernel message on the NextSeq 1000/2000

Solid State drives for external data storage may be formatted as an exFAT system. However, this format is incompatible with the NextSeq 1000/2000, and attempting to mount such a drive will result in errors such as "Unable to access drive, Filesystem type exfat not configured in kernel."

Reformat exFAT-formatted drives to the compatible format NTFS to allow the drive to be mounted correctly on the NextSeq 1000/2000.

To reformat a drive:

1. Transfer the drive to a Windows computer.

2. Right-click the drive in a file explorer window.

3. Select Format.

4. Follow the prompts to format the drive as NTFS.

5. Reconnect the drive to NTFS and mount the drive as explained in the Knowledge Article Networking and output locations on the NextSeq 1000/2000.

For any feedback or questions regarding this article (Illumina Knowledge Article #7105), contact Illumina Technical Support [e-mail].