> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/software/on-premises-software.md).

# On Premises Software

- [Troubleshooting](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list.md)
- [Cannot specify ' with failed reads' with cbcl input data." error in bcl2fastq2](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003571.md)
- [Considerations when using DRAGEN TruSight Oncology 500 Solid v2.1 Sample Sheet](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007419.md)
- [DRAGEN TSO500 ctDNA v2.1.1 install fails or breaks existing DRAGEN TSO500 installation](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008609.md)
- [DRAGEN installation failed due to lack of disk space in root volume](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008926.md)
- [Download links for DRAGEN Reference genome FASTA files](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007409.md)
- [Guidance regarding light seen from the DRAGEN v4 power supply when an unstable power cord is used](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-troubleshooting-list/000009610.md)
- [Reference Material](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list.md)
- [Bcl2Fastq v2+Introduction Support Webinar Video](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000008093.md)
- [Considerations for using a DRAGEN Server with an automated job scheduler](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000001821.md)
- [DRAGEN TruSight Oncology 500 (TSO500) co install options](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000009369.md)
- [How to create a Project connector in Illumina Connected Analytics Video](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000006953.md)
- [How to demultiplex a run without using either the i7 index or the i5 index using bcl2fastq2](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000003145.md)
- [How to install an Illumina Connected Analytics service connector on Windows Video](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000006952.md)
- [How to install an Illumina Connected Analytics service connector on macOS Video](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000007123.md)
- [How to parse the Counts sparse matrix file output by the DRAGEN scRNA and scATAC pipelines](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000007911.md)
- [How to update the DRAGEN BIOS version to reduce v4 server fan noise](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000009378.md)
- [Information on BCL Convert software releases](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000009158.md)
- [Investigation of Log4j Vulnerability with Emedgene](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000006338.md)
- [Recommendation to abort ongoing DRAGEN analysis](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000008557.md)
- [Running DRAGEN analyses with ORA files as input](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-reference_material-list/000007955.md)
- [FAQ](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list.md)
- [Can a 10 Gbps connection support data analysis between the DRAGEN server and storage server?](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000006042.md)
- [How to calculate the DRAGEN license quota](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000005077.md)
- [How to cold boot or power cycle a DRAGEN server?](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000005673.md)
- [How to find the FPGA serial number on a DRAGEN server?](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000009166.md)
- [How to generate FASTQs for a run without specifying indexes using BCL Convert](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000007493.md)
- [How to output both gVCF and VCF in a single DRAGEN run?](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000007869.md)
- [How to prevent Ns in small RNA reads or short reads after running bcl2fastq2](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000003147.md)
- [How to use a custom cross contamination VCF file with DRAGEN](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000007495.md)
- [Visualizing the DRAGEN Evidence BAM in Integrative Genomics Viewer (IGV)](https://knowledge.illumina.com/software/on-premises-software/software-on-premises-software-faq-list/000007836.md)


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