# On Premises Software

- [Troubleshooting](/software/on-premises-software/software-on-premises-software-troubleshooting-list.md)
- [BCL Convert software output files](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000005979.md)
- [Cannot specify ' with failed reads' with cbcl input data." error in bcl2fastq2](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003571.md)
- [Considerations when using DRAGEN TruSight Oncology 500 Solid v2.1 Sample Sheet](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007419.md)
- [DRAGEN TSO500 ctDNA v2.1.1 install fails or breaks existing DRAGEN TSO500 installation](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008609.md)
- [DRAGEN installation failed due to lack of disk space in root volume](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000008926.md)
- [DRAGEN license information and installation](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003834.md)
- [Download links for DRAGEN Reference genome FASTA files](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000007409.md)
- [Guidance regarding light seen from the DRAGEN v4 power supply when an unstable power cord is used](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000009610.md)
- [How to demultiplex an incomplete run using bcl2fastq2 and BCL Convert](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000003577.md)
- [How to troubleshoot barcode collision error when running bcl2fastq2](/software/on-premises-software/software-on-premises-software-troubleshooting-list/000002326.md)
- [Reference Material](/software/on-premises-software/software-on-premises-software-reference_material-list.md)
- [BCL Convert and index UMIs How to demultiplex samples and output a UMI FASTQ](/software/on-premises-software/software-on-premises-software-reference_material-list/000007337.md)
- [Bcl2Fastq v2+Introduction Support Webinar Video](/software/on-premises-software/software-on-premises-software-reference_material-list/000008093.md)
- [Considerations for using a DRAGEN Server with an automated job scheduler](/software/on-premises-software/software-on-premises-software-reference_material-list/000001821.md)
- [DRAGEN TSO500 Analysis on Illumina Connected Analytics Video](/software/on-premises-software/software-on-premises-software-reference_material-list/000007125.md)
- [DRAGEN TruSight Oncology 500 (TSO500) co install options](/software/on-premises-software/software-on-premises-software-reference_material-list/000009369.md)
- [How to add a custom library prep kit to Illumina Experiment Manager](/software/on-premises-software/software-on-premises-software-reference_material-list/000002346.md)
- [How to create a Project connector in Illumina Connected Analytics Video](/software/on-premises-software/software-on-premises-software-reference_material-list/000006953.md)
- [How to demultiplex a run without using either the i7 index or the i5 index using bcl2fastq2](/software/on-premises-software/software-on-premises-software-reference_material-list/000003145.md)
- [How to demultiplex a sequencing run without using either the i7 or the i5 index using BCL Convert](/software/on-premises-software/software-on-premises-software-reference_material-list/000005166.md)
- [How to demultiplex multiple library types on the same run with multiple lanes using bcl2fastq2](/software/on-premises-software/software-on-premises-software-reference_material-list/000003578.md)
- [How to install an Illumina Connected Analytics service connector on Windows Video](/software/on-premises-software/software-on-premises-software-reference_material-list/000006952.md)
- [How to install an Illumina Connected Analytics service connector on macOS Video](/software/on-premises-software/software-on-premises-software-reference_material-list/000007123.md)
- [How to parse the Counts sparse matrix file output by the DRAGEN scRNA and scATAC pipelines](/software/on-premises-software/software-on-premises-software-reference_material-list/000007911.md)
- [How to update the DRAGEN BIOS version to reduce v4 server fan noise](/software/on-premises-software/software-on-premises-software-reference_material-list/000009378.md)
- [Information on BCL Convert software releases](/software/on-premises-software/software-on-premises-software-reference_material-list/000009158.md)
- [Investigation of Log4j Vulnerability with Emedgene](/software/on-premises-software/software-on-premises-software-reference_material-list/000006338.md)
- [Labeled components of a v1 sample sheet](/software/on-premises-software/software-on-premises-software-reference_material-list/000002204.md)
- [Recommendation to abort ongoing DRAGEN analysis](/software/on-premises-software/software-on-premises-software-reference_material-list/000008557.md)
- [Running DRAGEN analyses with ORA files as input](/software/on-premises-software/software-on-premises-software-reference_material-list/000007955.md)
- [FAQ](/software/on-premises-software/software-on-premises-software-faq-list.md)
- [Can a 10 Gbps connection support data analysis between the DRAGEN server and storage server?](/software/on-premises-software/software-on-premises-software-faq-list/000006042.md)
- [How to avoid Ns in small RNA reads or short reads after running bcl2fastq2?](/software/on-premises-software/software-on-premises-software-faq-list/000003147.md)
- [How to calculate the DRAGEN license quota](/software/on-premises-software/software-on-premises-software-faq-list/000005077.md)
- [How to cold boot or power cycle a DRAGEN server?](/software/on-premises-software/software-on-premises-software-faq-list/000005673.md)
- [How to find the FPGA serial number on a DRAGEN server?](/software/on-premises-software/software-on-premises-software-faq-list/000009166.md)
- [How to generate FASTQs for a run without specifying indexes using BCL Convert](/software/on-premises-software/software-on-premises-software-faq-list/000007493.md)
- [How to output both gVCF and VCF in a single DRAGEN run?](/software/on-premises-software/software-on-premises-software-faq-list/000007869.md)
- [How to use a custom cross contamination VCF file with DRAGEN](/software/on-premises-software/software-on-premises-software-faq-list/000007495.md)
- [Visualizing the DRAGEN Evidence BAM in Integrative Genomics Viewer (IGV)](/software/on-premises-software/software-on-premises-software-faq-list/000007836.md)