End of Life (EOL) Sale and Support of the MiSeq RUO, MiniSeq and iSeq 100 Systems and Consumables
Background
Illumina announced the end of life (EOL) that includes the sale and support for the MiSeq RUO system, certified pre-owned MiSeq RUO system, MiniSeq system, iSeq 100 system, and associated consumables in a Product Obsolescence Notification (PON) sent to customers on 27-MAR-2025.
This PON was distributed to North, Central, and South America, Europe, Africa, Middle East, and parts of Asia.
Key Dates
EOL Announcement: 27-MAR-2025
Instrument End of Sale (EOS): 30-SEP-2025
Consumable EOS: 2H 2029 (second half of the year; specific date to be determined in 2029)
Final EOL: 31-DEC-2029
Important Dates about Service Contracts
New or lapsed Service Contracts must be renewed by EOS on 30-SEP-2025.
Instruments that are OFF contract after this date will NOT be eligible for renewal.
If a Service Contract is not renewed each year between EOS on 30-SEP-2025 and EOL on 31-DEC-2029, the user will NOT be able to purchase a new Service Contract.
Service Contracts renewed AFTER 31-DEC-2028 will still end 31-DEC-2029, with Service Contracts being prorated for shortened service period.
For questions about service contracts, see the Instrument Service Plans page.
Note about replacement parts, hardware, and consumables
Illumina will provide a best effort to provide spare or replacement parts for hardware until 31-DEC-2029, though Illumina cannot guarantee availability or lead times for parts or Advanced Exchange units.
Certain reagent kits may be discontinued earlier than the second half of 2029 if demand remains low.
Contact Technical Support to request the full Product Obsolescence Notification and FAQs.
For any feedback or questions regarding this article (Illumina Knowledge Article #9536), contact Illumina Technical Support [email protected].
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