User Accounts and Password Management on the NovaSeq X/X Plus Instrument
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The NovaSeq X/X Plus Linux Operating System has three accounts:
Root (super administrator)
ilmnadmin (administrator)
ilmnuser (user)
The ilmnadmin (administrator account) is intended only for applying system updates, like updating the NovaSeq X/X Plus Control Software, or for use by IT staff to mount a persistent network drive. Perform all other functions, including sequencing, from the ilmnuser account.
The Field Service Engineer (FSE) initiates a password change for all three accounts after completing instrument installation.
The NovaSeq X/X Plus Series Control Software has the following user groups:
Sequencer Operators: Allows users to perform sequencing and access all sequencing features. To access the control software on-instrument, the user must be part of the sequencing operator group. Users are automatically added to the sequencer operator group.
Administrator: Allows users to access all administrator functions in settings. Assign the administrator group when adding a user.
The Control Software Password settings use the following defaults.
Password expiration: 90 days.
Invalid sign-in attempts: Five attempts.
Automatic sign-out time: 30 minutes.
If locked out of a user account, search for Knowledge Base article: How to change passwords for the Control Software user accounts on the NovaSeq X/X Plus.
To create a new user account, search for Knowledge Base article: How to create new user accounts for the Control Software on the NovaSeq X/X Plus.
For additional information, see the system configuration section of the .
For any feedback or questions regarding this article (Illumina Knowledge Article #7772), contact Illumina Technical Support .