User Accounts and Password Management on the NovaSeq X/X Plus Instrument

The NovaSeq X/X Plus Linux Operating System has three accounts:

  • Root (super administrator)

  • ilmnadmin (administrator)

  • ilmnuser (user)

The ilmnadmin (administrator account) is intended only for applying system updates, like updating the NovaSeq X/X Plus Control Software, or for use by IT staff to mount a persistent network drive. Perform all other functions, including sequencing, from the ilmnuser account.

The Field Service Engineer (FSE) initiates a password change for all three accounts after completing instrument installation.

The NovaSeq X/X Plus Series Control Software has the following user groups:

  • Sequencer Operators: Allows users to perform sequencing and access all sequencing features. To access the control software on-instrument, the user must be part of the sequencing operator group. Users are automatically added to the sequencer operator group.

  • Administrator: Allows users to access all administrator functions in settings. Assign the administrator group when adding a user.

The Control Software Password settings use the following defaults.

  • Password expiration: 90 days.

  • Invalid sign-in attempts: Five attempts.

  • Automatic sign-out time: 30 minutes.

If locked out of a user account, search for Knowledge Base article: How to change passwords for the Control Software user accounts on the NovaSeq X/X Plus.

To create a new user account, search for Knowledge Base article: How to create new user accounts for the Control Software on the NovaSeq X/X Plus.

For additional information, see the system configuration section of the NovaSeq X/X Plus Product Documentation.

For any feedback or questions regarding this article (Illumina Knowledge Article #7772), contact Illumina Technical Support techsupport@illumina.com.

Last updated

© 2023 Illumina, Inc. All rights reserved. All trademarks are the property of Illumina, Inc. or their respective owners. Trademark information: illumina.com/company/legal.html. Privacy policy: illumina.com/company/legal/privacy.html