# How to change the Log On As account for the Illumina Universal Copy Service

Complete the following steps to change the Windows Log On As account for the Illumina Universal Copy Service.

1. Search for **Services** in the taskbar and open the app with right-click and **Run as administrator.**\
   ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-117e5f1555735f7a5b1c25351e1edb7c41c76d7f%2Fimage1.jpg?alt=media\&token=1caee893-863b-45fe-a80a-3e4b2323f2c5)
2. Enter administrator account credentials (by default this will be **sbsadmin**) in the pop-up window.
3. Locate the Illumina services.
4. Right-click on **Illumina Universal Copy Service.**
5. Select **Properties** and navigate to the **Log On** tab.\
   ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-3c412855975681466be212ac33a8b93e41bb6ca5%2Fimage2.jpg?alt=media\&token=92418cea-7e2c-4654-8ad9-21cdd4c5f4e2)
6. Select **This account** and browse to search for the account. In the **Select User** window, select **Advanced** and then **Find Now**.
7. Select the desired **Log On Account** from the search results.\
   ![](https://761066130-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGM9W2DuBTgEXv1ClCm8H%2Fuploads%2Fgit-blob-119e7ac1b752605e48095d6f4926b99b8f34f4ba%2Fimage3.jpg?alt=media)
8. Select **OK** to acknowledge both windows.
9. Enter the password for the selected account (account is typically **sbsuser**), select **Apply** and **OK**.
10. Restart the service by right clicking and selecting **Restart**.

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #7829), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000007829%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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