How to Enable/Disable Illumina Proactive on the MiSeq
Enable Illumina Proactive on the MiSeq. By connecting MiSeq instrument to Illumina Proactive, Illumina will be alerted to failure risks before they affect a run. Illumina's Service and Support team analyzes instrument performance data, troubleshoots as needed, and schedules any required maintenance.
Please see below how to enable Illumina Proactive on the MiSeq Software:
MiSeq Control Software (MCS) v3.1 or below:
- 1.From the Home Screen, select Run Options.
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- 2.Select Send Instrument Performance Data to Illumina from the Run Settings tab (in some MCS versions, the option may be located in the BaseSpace Settings tab).
NOTE: To monitor the chiller temperature through Illumina Proactive, MiSeq Control Software 3.1 or greater must be installed.
To disable ProActive, de-select Send Instrument Performance Data to Illumina in the same tab.
MiSeq Control Software v4.0 or above:
- 1.From the Home Screen, select System Settings.
2. Under the BaseSpace tab, enable the option Turn on Illumina Proactive Support.
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To disable ProActive, de-select Turn on Illumina ProActive Support in the same tab.
Additional Resources:
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For any feedback or questions regarding this article (Illumina Knowledge Article #2412), contact Illumina Technical Support [email protected]. |