Instructions for installing the iSeq Control Software

To install the iSeq 100 Control Software:

  1. Contact Illumina Technical Support (techsupport@illumina.com) for the iSeq 100 Control Software installer, regardless of version.

  2. Once obtained, log into the iSeq 100 as sbsadmin or a user with admin privileges.

  3. Unzip iSeqSuiteInstaller.exe to C:\Illumina on the iSeq 100 instrument.

  • Note: Installation from other folders will not work.

  1. For some software Releases, there will be a registry prompt to re-enable Software Restriction Policies (SRP).

  • Select "Yes."

  • If unable to do so, SRP can be re-enabled by double-clicking on C:\Illumina\Security\Enable.reg

For any feedback or questions regarding this article (Illumina Knowledge Article #2260), contact Illumina Technical Support techsupport@illumina.com.

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