> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/instrumentation/iseq-100/instrumentation-iseq-100-reference_material-list/000002260.md).

# Instructions for installing the iSeq Control Software

To install the iSeq 100 Control Software:

1. Contact Illumina Technical Support (<techsupport@illumina.com>) for the iSeq 100 Control Software installer, regardless of version.
2. Once obtained, log into the iSeq 100 as `sbsadmin` or a user with admin privileges.
3. Unzip iSeqSuiteInstaller.exe to **C:\Illumina** on the iSeq 100 instrument.

* **Note**: Installation from other folders will not work.

4. Double click/tap on the installer and follow the on-screen prompts to complete the installation.\
   ![](/files/g3cU9BN2idZHDUTUYdYt)\
   ![](/files/ZHldO4t67okNd6fun9pQ)
5. For some software Releases, there will be a registry prompt to re-enable **Software Restriction Policies (SRP).**

* Select "Yes."
* If unable to do so, SRP can be re-enabled by double-clicking on **C:\Illumina\Security\Enable.reg**

![](/files/x8hiUfQJN2lmdL4QiGTi)

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #2260), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000002260%20-%20Instrumentation%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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