FAQ

Instrumentation > General > FAQ

• Are the RFID tags for the flow cell and reagent cartridge linked?

• Differences in the percent clusters passing filter on patterned and non patterned flow cells

• End of Life Schedule for HiSeq Platforms

• How is PhiX alignment calculated by RTA (Real Time Analysis)?

• How to Check When a Windows Password Was Last Updated or When It Will Expire

• How to determine the appropriate kit configuration to use based on the data needed?

• Illumina reagent shipment packaging FAQs

• Is it possible to remove a library pool from a sequencing reagent cartridge?

• Operating System (OS) versions on Illumina platforms

• Procedures for cleaning flow cells for Illumina sequencers

• Reagent Expiration Date Definition

• Secure communication protocols on Illumina systems

• Steps if insufficient wash solution was used in a manual wash on the NextSeq 500/550 or MiniSeq

• What are Illumina's Qualification Service Offerings

• Which sequencers use patterned vs. nonpatterned flow cells?