# FAQ

Instrumentation > General > FAQ

* [Are the RFID tags for the flow cell and reagent cartridge linked?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002528)
* [Differences in the percent clusters passing filter on patterned and non patterned flow cells](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007457)
* [End of Life Schedule for HiSeq Platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000006963)
* [How is PhiX alignment calculated by RTA (Real Time Analysis)?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000005576)
* [How to Check When a Windows Password Was Last Updated or When It Will Expire](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003269)
* [How to determine the appropriate kit configuration to use based on the data needed?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000006622)
* [Illumina reagent shipment packaging FAQs](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008401)
* [Is it possible to remove a library pool from a sequencing reagent cartridge?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007771)
* [Operating System (OS) versions on Illumina platforms](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000006353)
* [Procedures for cleaning flow cells for Illumina sequencers](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000005147)
* [Reagent Expiration Date Definition](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007148)
* [Secure communication protocols on Illumina systems](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008965)
* [Steps if insufficient wash solution was used in a manual wash on the NextSeq 500/550 or MiniSeq](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003047)
* [What are Illumina's Qualification Service Offerings](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007027)
* [What files are required to view a run in Sequencing Analysis Viewer (SAV)?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003234)
* [What is the maximum Sample ID length?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000003631)
* [Where to find the date of manufacture of Illumina instruments?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000008548)
* [Which sequencers use patterned vs. nonpatterned flow cells?](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000007786)
* [Windows 10 Upgrade for Illumina Instruments FAQ](https://knowledge.illumina.com/instrumentation/general/instrumentation-general-faq-list/000002247)


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