How to change the Log On As account for the Illumina Universal Copy Service
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Complete the following steps to change the Windows Log On As account for the Illumina Universal Copy Service.
Search for Services in the taskbar and open the app with right-click and Run as administrator.
Enter administrator account credentials (by default this will be sbsadmin) in the pop-up window.
Locate the Illumina services.
Right-click on Illumina Universal Copy Service.
Select Properties and navigate to the Log On tab.
Select This account and browse to search for the account. In the Select User window, select Advanced and then Find Now.
Select the desired Log On Account from the search results.
Select OK to acknowledge both windows.
Enter the password for the selected account (account is typically sbsuser), select Apply and OK.
Restart the service by right clicking and selecting Restart.
For any feedback or questions regarding this article (Illumina Knowledge Article #7829), contact Illumina Technical Support .
