How to make sure Universal Copy Service is configured to Log On as a standard (non admin) account

For NovaSeq 6000

On the NovaSeq 6000, the Illumina Universal Copy Service runs as the currently logged in account. To perform sequencing, always login with a standard (non-administrator) account.

To verify you are sequencing using a standard account:

• Login to the instrument using the account you plan to perform sequncing with

• Follow the guide How to check if a Windows account is a standard or administrator account

For Benchtop Windows 10 Instruments

Note: Illumina has updated our guidance for configuring Local Run Manager (LRM) and Universal Copy Service (UCS) service accounts and now there are two different ways to make these changes depending on the version of Local Run Manager that is currently running.***To check the LRM version currently installed:***Open the Local Run manager application and the version should be displayed at the bottom of the page:***For instruments running Local Run Manager v4.x:***Services credentials should be updated directly from Local Run Manager, via the System Settings menu:1. Log in to LRM using an admin account;2. Go to the "Tools" menu on the top of the screen and select "System Settings";3. From the "System Settings" menu, go to the "SERVICE ACCOUNTS" tab and select "Windows Account" for "Universal Copy Service" and enter the Windows account credentials with user privileges (sbsuser for example) and click "Save":***For instruments running Local Run Manager v3.x:***image.png

Follow the steps below to ensure that Illumina Universal Copy Service Windows service is configured to Log On As a standard or administrator Windows account.

1. Log into Windows using the sbsadmin (or other administrator) account.

2. Open the Windows Services app.

• Select the Windows Icon in the lower left.

• Begin typing "Services" and the Services Desktop App will appear in the results.

• Select Open.

  

1. Locate the Illumina Universal Copy Service within the list of service. Make note of the account name in the Log On As tab (.**MyUser** in this example)
2. For the UCS account identified above, perform the corresponding action below to ensure UCS is configured to Log On As a standard account:

   1. Local Service

   2. No action required.

   3. Local System (factory default)

   4. Change UCS service to Log On As the Local Service account

   5. .\sbsadmin

   6. Change UCS service to Log On As a new or existing standard account (i.e. sbsuser) AND Cache network storage credentials within standard account

   7. .\sbsuser

   8. Check if .\sbsuser is a standard user

      • IFstandard: No action required.

      • IF administrator : Downgrade.\sbsuser from an administrator to a standard account

   9. All Other accounts (On or Off-domain)

   10. Check if Log On As account is a standard account

       • IF standard: No action required.

       • IF administrator:

   11. Downgrade Log On As accountfrom an administrator to a standard account (may impact some LRM Modules) OR...

   12. Change UCS service to Log On As a new or existing standard account AND Cache network storage credentials within standard account

For any feedback or questions regarding this article (Illumina Knowledge Article #7852), contact Illumina Technical Support [e-mail].