> For the complete documentation index, see [llms.txt](https://knowledge.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.illumina.com/microarray/general/microarray-general-reference_material-list/000005851.md).

# How to set up a Private Domain on Illumina Connected Analytics for DRAGEN Array Cloud Analysis

Analyzing Infinium BeadChips with DRAGEN Array Cloud Analysis requires an Illumina Connected Analytics (ICA) subscription. This article describes how to register and set up a Private Domain on Illumina Connected Analytics.

![](/files/fgGFZZfeMoGYtA6wqqVo)

**Figure 1.** Graphical Process Overview. Shown are the steps from Purchase to Sample Analysis from the Array Cloud Analysis Workflow.

* Upon purchase, an Order Confirmation Email is sent with the link to the Registration Portal (Figure 2, [ICA - Account Management - Software Setup website](https://help.connected.illumina.com/account-management/rg-registration)).
* If an Illumina order confirmation or registration email is not available, contact Customer Care at <customerservice@illumina.com>.

  ![](/files/df6xeZXIYPUZpPL0cDad)

**Figure 2.** Setting up Illumina Order Confirmation Email.

**Accessing the Registration Portal**

* To access the Software Registration Portal, click on the link provided in the email (Figure 2, *Register Now*).
* Follow the *Software Setup Instructions* (also found on the DRAGEN Array Cloud Analysis - BaseSpace Prerequisites linking to the [Illumina Software Registration Guide](https://help.dragenarray.illumina.com/product-guides/dragen-array-cloud-analysis/overview-1)) .
* On the login screen (Figure 3), select **Don’t have an account** if the user does not have an account
* Users with an existing Enterprise account who have not yet registered through the Software Registration Portal should also select **Don’t have an account**, as the portal requires a different Illumina account than that used for BSSH Enterprise/ICA data and assets
* If the user already has an Illumina Software login, they should enter their credentials on the login screen.

**Important:** Use of an institutional email address with the Registration Portal is critical to maintaining access to data. Customers have reported losing access when non-institutional email addresses (eg, Gmail, Yahoo, etc.) were used as their institution does not have access to these types of email accounts.

Always use an email address associated with the institution’s domain (eg, GeneOrg.com) when registering in the Registration Portal.

![](/files/CTwE4TSck1WOkQGraM6L)

**Figure 3.** Log in screen.

**Identification of the Software Administrator**

* Once logged in, the Software Registration page is displayed. This page is used to configure the software for use and allows assignment of access to a designated software administrator.

The process consists of two steps:

1. Role Verification: Confirm role in software registration or assign another user as the software administrator.
2. Product Configuration: The list of software products ordered by the user's company.

**Configure the Software Settings**

* The designated software administrator can view and register software orders that are pending registration (Figure 4).

  ![](/files/P0ZltJR9hSluaxbU8n7l)

**Figure 4.** Screenshot of the Software Registration Portaldisplaying seven products pending registration.

* Under Product Registration (Figure 4), each listed product includes two types of information to review or select (not shown in Figure 4).

1. **Order Details** information include the order date, order number, and the product that ordered. This information is not editable.
2. **Configuration Details** refer to the software settings (see Figure 5 on page 12 of the [Illumina Software Registration Guide](https://stratus-documentation-us-east-1-public.s3.amazonaws.com/downloads/Illumina_Connected_Software_Registration_Guide_final.pdf)).

![](/files/GaFmFNUOD08SXkxwGxXW)

**Figure 5:** Configuration Details of the ICA Annual Subscription

**In the Configuration Details**

* Select the Instance Region
  * This selects the AWS (Amazon Web Services) Region where the software will be installed and run. Most administrators select a region that is close to their geographic location
* Select or Create a Domain

Domains are used by certain Illumina software applications to manage access to customer data and assets. Examples include *dcehealth.Illumina.com* or *coreseqinc.Illumina.com*. Selecting a domain is required when registering Base Space Enterprise, Illumina Connected Analytics, or Cohorts subscriptions.

* *Existing Domain*

If login account has access to existing domains, these are listed on the page for users to choose from. Choosing an existing domain does not change user access permissions.

* *Create a New Domain*

When creating a new domain, user will be considered the administrator for that domain.

* Enter data for the new domain (Figure 6):
  * Domain Name: A descriptive nickname for the domain (eg, “My Company Name Domain”)
  * Login URL: The URL used to log into the account (eg, “yourcompanyname.Illumina.com”)
  * Allowed Email(s): Email addresses of users permitted to access the software. If creating a new enterprise domain, the user's email will be added automatically.
  * Allowed Domain: All allowed users should belong to this domain (eg, @company.com)

**Note:** The list of the allowed emails and domains can be updated later once an administrator is logged into the account.

**Note:** The Login URL field only allows lowercase alphanumeric characters, dash (-), max 63 characters, and no spaces.

![](/files/JWZWTPdYZ3zo2t2F5i1x)

**Figure 6.** Adding new domain fields.

* Press the Registration Button
* Pressing the register button at the bottom of an order item makes that software available for use. Within 15-30 minutes a welcome notification is sent to confirm the account details.
* Once registered, user can log in with the Private Domain and set up the DRAGEN Array Cloud Analysis run (see also [How to set up a DRAGEN array cloud analysis run (Video)](https://github.com/illumina-swi/illumina-knowledge/tree/master/articles/Knowledge/How-to-set-up-a-DRAGEN-array-cloud-analysis-run-Support-Short-Video/README.md)).

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| *For any feedback or questions regarding this article (Illumina Knowledge Article #5851), contact Illumina Technical Support* [*techsupport@illumina.com*](mailto:techsupport@illumina.com?subject=Question%2FFeedback%20Regarding%20Illumina%20Knowledge%20Article%20#000010036%20-%20Microarray%20\&body=Dear%20Illumina%20Technical%20Support,%0D%0A%0D%0A)*.* |


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