Servicing frequently asked questions for the Illumina Protein Prep Automation System (IPPAS)

What are the instructions for properly power cycling the IPPAS system? What are the instructions when the system is non-responsive?

  • Normal operation: the IPPAS instrument will automatically power off when turned off using Windows shutdown on the PC.

  • Non-responsive operation: Hold the power button on the far right of the IPPAS instrument to force shutdown.

A person's hand pressing a green button on a black and white box AI-generated content may be incorrect.

Will the IPPAS generate an error message if “drop head adapter” has not been performed for more than one week?

No, this action is not enforced. The guidance to drop head adapter weekly is in the user guide.

For any feedback or questions regarding this article (Illumina Knowledge Article #9797), contact Illumina Technical Support [email protected].

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